General Manager Banquet

John R. Frederick

E-mail ********@*****.***

Mobile 724-***-****

Experience

Hilton Garden Inn, Emeryville, Ca. July 2021-Present Assistant Director of Housekeeping

•Creating boards and duties for staff of twenty four

• Inspecting rooms and daily duties

•Ordering supplies, creating pars for inventory

•Monthly inventory

DoubleTree by Hilton, Berkeley Marina, Ca. Jan. 2020 - July 2021 General Manager of Boathouse Restaurant and Bar

•Controlling inventory of Liquor, Beer and Wine with over 100 brands

•Oversee Restaurant, Bar, In Room Dining, Catering events

•Developing Wine Dinners and Catering Events in the Marina

•Oversee Scheduling and Payroll

•Banquet set up

•Training and Development

•Catering groups 20-40

Silverado Resort and Spa, Napa, California June 2019 - Jan. 2020 Director of Outlets

• Oversee Mansion Bar, Grill, Market, Pool, In Room Dining

• Catering to the Members

• Ordering and inventory of Liquor, Beer and Wine

• Control Payroll

Cloister Resort at Sea Island, Georgia April 2018 - June 2019 General Manager of River Bar

•Forbes Five Star Property

•Oversee River Bar, Lounge, Pool, Dock

•Control Payroll

•Forbes Standards

Villa Florence Hotel, San Francisco,Ca. August 2017- April 2018

Director of Operations

• Rooms

• Restaurant and Bar

• Housekeeping

• Engineering

The Hilton Financial District, San Francisco May 2015-August 2017 Director of Outlets

750 Restaurant and Bar, Executive Lounge, Flyte Bar and ICloud

• Micros

• Controlling payroll

• Working with F&B Director to develop Outlets

• Assisting with the Banquet Manager in Room Set up and Catering Events

Omni Hotels and Resorts, San Francisco March 2013-May 2015 General Manager Bob Steak & Chop House Restaurant

Bar and In Room Dining

• Micros Property Expert

• Controlling payroll, scheduling and purchasing liquor, beer, and wine

• Developing World Class Wine List

• Assisted in Banquet Set up and Flipping rooms for Convention and catering clients

Omni Bedford Springs Resort and Spa April 2011-March 2013 Director of Outlets

• Oversaw the operation of five restaurants in a 216 room hotel

• Crystal Dining Room, 1796 Dining Room, Tavern, IRD, and Turtle Shell Pool Restaurant and Bar

• Micros Property Expert

• Assisted in Banquets for 500 Guests for Mother’s Day, Easter, Thanks- giving, Christmas and New Year’s

• Assisted in Set up and flipping room for new clients Omni Bedford Springs Resort and Spa April 2009-April 2011 Outlets Manager

• Oversaw the operation of the Crystal Dining Room, IRD and Coffee Shop

• Task Force Manager, San Francisco, Atlanta, Dallas and Hilton Head

• Oversaw scheduling, payroll, and purchasing for the dining room.

• On Property Micros Systems Programmer

TGI Friday’s Restaurant November 1990-March 2009

General Manager

• Oversaw Front of house operations and staff, trained employees,

• Directed team effort to accomplish the objectives of the operation and ensured Friday’s Standards were met.

• Performed daily cash function including verifying cash drawers, daily sales, safe reconciliation and cashier audits.

• Opened three new free standing operation, including initial hiring and training of staff.

Skills:

• Proficient With Micros

• Property Expert

• Hospitality Systems: Epitome, Micros, Opera, Krono’s Birchstreet, One Source, EMC, RMC

• Tips Trainer

• Catering Events

• Banquet set up

• Payroll

• Administrative

• Office set up

• Training and Development

Education:

• University of Tennessee, Knoxville Tennessee

B.S. Tourism, Food and Lodging Administration. 1988

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