Customer Service Tarboro

Mecia Smith Brooklyn, NY *****

**********@*****.***

718-***-****

EXPERIENCE

Fairview Food INC., Tarboro, NC — Cashier

June 2015 - July 2018

- Achieved and generated sales expectations by selling goods to customers

- Arranged food items, assisted customers in shopping, stocked previous and new grocery items

- Maintained a clean, safe, and organized atmosphere for sta and customers

- Demotrated asset management skills through accurate recordkeeping, cash handling, and proactive loss prevention measures

- Provided excellent internal and external customer service by addressing customer questions and concerns

John Jay College (work study), New York, NY — Fitness Center Floor Monitor

February 2018 - March 2020

- Examined and collected student IDs, assist students and sta with exercising equipment

- Recorded student’s fitness records, arranged equipment

- Advertised fitness center events by posting weekly posters United Parcel Services, New York, NY — Unloader/Small Sorter October 2018 - April, 2021

- Unload 30-170 lbs packages o tracker trailer trucks, print labels, scan and load packages.

- Sort and distribute packages according to their destination

- Prevented load shifting or damage by using bracing techniques

- Trained new employees on operating heavy machinery, scanning, safety procedures, and e ective time management

ALDI, Brooklyn, NY- Part- Time Associate

April, 2021- October, 2021

- Arrange food items, assist customers in shopping, stock previous and new grocery items

- Maintained a clean, safe, and organized atmosphere for sta and SKILLS

Proficient in Microsoft Word

and Powerpoint

Problem-solving

E cient time manager

Active listening

Patience

Flexibility

Ability to teach and mentor

Organization skills

Customer service

Inventory restocking

Validating supplies

Shipment coordination

Stamina

Teamwork

Attentive to details

Adaptability

AWARDS

National Honors Society

LANGUAGES

English

customers

- Organize inventory and display items

- Create special sale displays and maintain existing shelves

- Provided excellent internal and external customer service by addressing customer questions and concerns

- Operate pallet jacks to transfer large inventory from one area to an aisle or display.

- Trained new employees on operating heavy machinery, stocking, safety procedures, and e ective time management

SECURITY SERVICES INC., New York, NY- Security Guard October, 2021-Present

- Provide customer service and hospitality

- monitoring surveillance equipment;

- inspecting buildings, equipment, and access points;

- permitting entry to establishments

- Obtain help by sounding alarms

- Prevents losses and damage by reporting irregularities

- inform violators of policy and procedures

EDUCATION

Tarboro High, Tarboro, NC— Diploma

August 2014 - June 2017

GPA: 4.0, Awarded Conetoe High School Alumni academic scholarship John Jay College of Criminal, New York, NY — Bachelor's of Science Degree

August 2017 - May 2021 GPA: 3.1

Major in Criminal Justice

Minor in Sociology

Fire Guard (F-01), New York, NY

October 2021-present

- Eliminate fire hazards

- Assist and coordinate orderly evacuation of occupants during drills and in the event of a fire

- Provide assistance for fire watch any time a fire alarm, sprinkler or standpipe is out of service in large commercial or residential buildings

- Complete reports of fire conditions

PROFESSIONAL EXPERIENCE

District Attorney O ce, Tarboro, NC — Internship

Jan 2017-May 2017

- Organized criminal records, shadowed criminal cases in court, programmed old cases into excel and word document

- Prepared court schedules, recorded and systemized case files

- Retrieved data from previous cases

- Executed general o ce administration duties

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