Jevonna Mason

502-***-****

adqibg@r.postjobfree.com

Summary

•Self-directed and highly motivated

•Excellent organizational skills

•Excellent Customer Service skills

•Ability to manage multiple priorities with minimal supervision

•Excellent interpersonal and team work skills

•Ability to leverage resources effectively

•Superior written and verbal Communication Skills

•Knowledgeable of the health insurance industry. Including coverage, benefits, charge entry, billing, customer service, collections, CPT and ICD9 codes

•Computer Knowledge: Microsoft Office, Excel, and PowerPoint

•Medical Office Programs: Allscritpts/EHR, Centricity, Kinetra and Medic systems

Education

May 2005 Daymar College - Diploma in Medical Office

Professional Experience

November 2020 – Current Custodian, Bullitt County School Board

Perform cleaning duties such as cleaning floors, restrooms, hallways, etc

Emptying trash, sweeping, and cleaning surfaces

Perform cleaning duties adhering to approved department cleaning procedures

Assist in cleaning classrooms

Keep buildings in clean and orderly condition

Sweep, and clean restrooms

Mopping, dusting, washing floors, vacuuming, cleaning windows

Empty and clean all trash receptacles

Mopping, scrubbing floors, vacuuming and spot cleaning carpets

Removing trash and sanitizing trash containers

January 2016 – January 2017 Patient Care Coordinator, AcariaHealth

Work with Operational Departments to research and resolve member issues related to Specialty and Over the Counter medications

Schedule shipments for Specialty Over the Counter medications with Members and Physicians

Update any information on the patient account at the time in reference to their prescription

Complete appropriate steps to ensure the patient's account is up to date

Maintain professional and technical knowledge by reviewing professional publications and completing on-going training

October 2011 – June 2015 Front Office Receptionist, U of L Physicians Pediatrics

•Provide exceptional customer service to internal and external customers

•Checking patients in/out

•Schedule appointments

•Answer phones

•Maintain patient medical records

December 2003 – August 2009 Front Office Assistant, Family Allergy and Asthma

•Provided exceptional customer service to internal and external customers

•Checked patients in/out

•Scheduled appointments

•Answered phones

•Maintained patients medical records

•Faxed referral request for the doctors

•Liaison for our office in contacting the insurance companies for clarification

•Utilized Kinetra and Medic systems for coding

•I assisted front office staff as needed with billing and customer service

August 1997 – November 2003 Referral Coordinator, Cypress Medical

•Faxed referral request for the doctor’s

•Liaison for our office in contacting the insurance companies for clarification

•Utilized Kinetra and Medic systems for coding

•Assisted front office staff as needed with billing and customer service

References Available Upon Request

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