KANWALPREET KAUR

Calgary, Alberta, T*J *N* adqi9z@r.postjobfree.com

587-***-**** (C) linkedin.com/in/kanwalpreet-kaur-8980767a

PROFILE SUMMARY

Highly energetic Administer with over 5+ years of experience managing credit solutions in a fast-paced and results-driven environment. Skilled at working effectively with different departments to coordinate and resolve any projects or goals. Proven ability to take initiative and efficiently manage multiple priorities. Able to work successfully as part of a team while also delivering independent results.

QUALIFICATIONS, SKILLS and CERTIFICATES

Accurate Data entry skills.

Confident with DT Max, Sage 50 desktop and online, QuickBooks desktop and online, Payment Evolution, Outlook, Microsoft Office suite, Internet Applications, HTML, Finn-One, File Transfer System and E-Cal.

Strong written and verbal communication skills to complete work in a fast-changing environment.

Quick learner and able to work under extreme time pressure.

Patient and tactful with difficult situations to meet schedules.

A great attitude with a willingness to learn and ability to work both independently or within a team.

Multilingual- English, Punjabi and Hindi.

Accounting Fundamentals from Calgary Public Library (2019).

Advanced Microsoft Excel 2010 from Calgary Public Library (2019).

Office administration and computer training certificate from The Immigrant Education Society (2021).

QuickBooks online and Desktop, Sage 50 software’s level 1 and Level 2 From CIWA (2021).

Federal Income Tax level 1 (2021 from H&R Block).

EDUCATION

Bachelor of Commerce; Canada Certified (IQAS), Studied in India; 2009 - 2012

Payroll Professional certificate course, Bow Valley College, Calgary; 2020 - Present

WORK EXPERIENCE

Tier 1 Associate; Amazon Fulfillment Centre (Calgary, AB) Sep 2019 - Present

Process path Ambassador, responsible for educating new associates (groups of 10) and to get them up to speed with process path responsibilities and work ethic.

Pick and Pack Problem Solver, Responsibilities include; responding in a quick manner to resolver and issue arisen while picking and packing a product, issues include barcode issue, equipment’s and others.

Ensuring safety is the top most priority, by ensuring associates are keeping work area clean, neat and organised.

Adhere to health and safety policies.

Credit Analyst; IDFC First Bank LTD. (India) Apr 2013 - Feb 2019

Credit Analyst in Operations (Credit and operations) in Mortgage Loan and Home Loans.

Conducted secure follow-up calls/emails to acquire clarification on missing documents or data from the clients.

Interpreted business environment and recommended policies accordingly and led 63% of companies profit.

Led all aspects of credit analysis assigned for companies’ growth.

Conducted personal visits to clients home to interact and check their credit worthiness.

Trained five administrative assistants during company period of expansion, ensured company policies were followed and minute details were captured.

Educated customers on a variety of loan and credit options available while providing any customer queries in person, and/or via email messages.

Knowledge of how to document, study and analyze documents such as Customer’s KYC, Financial statements, Bank statements and Property papers.

Evaluated applicant’s financial status, credit and property evaluation to determine loan feasibility.

Performed daily database updates (via Excel) of a loan application into server records.

Interpreted documentation to prepare CAM (Credit Appraisal Memo) of cases and prepared CAM in E-Cal (eligibility calculators) for financial eligibility.

Co-ordinated with other manager, Sales team and sales co-ordinators to resolve issues regarding cases.

Administrative Assistant Sept 2010 - March 2013

Best Price Modern Wholesale, India.

Rewarded Employee of the month due to high customer satisfaction with the survey completed by the company.

Performed daily database of customers and employees.

Increased credit-card loyalty sign-ups by 7% in the span of 18 months.

Greeted customers and always directed them to the correct location in the store for required product.

Trained 8 cashiers and assistants in the time of tenure. Ensured that company rules and regulations are explained, understood and followed by all team members.

Ability to handle large amounts of cash on daily basis (+7500 $)

Volunteer Work

Tutor - Drop-in ESL Pre basic (Online and In-class, 60 hours and counting) Sept 2021 - Present

Alpha House – Monthly food donations (Home-made food). Mar 2020 - Present

Reference Available on Request.

Contact this candidate