Sales Associate Customer Service
Resume:
Yenifer balbuena
Brooklyn, New York 11204
Cell: 952-***-****
Email: ***************@*****.***
Education:
Burnsville high school Burnsville, MN 2014-2017
Work Experience
June 2021 - present
Nordstrom rack - logistics / fulfillment
Responsibilities as logistics:
● Merch support - sizing, colorizing, ticketing & filling in product if necessary.
● Mark downs - scanning every Merch & product on the sales floor / BOH for clearance, markups & for Pennies or old items / damaged to be taking off the floor for ship out.
● Organizing Inventory - keeping track of much product we have in back stock, labeling totes of products, keeping track of designer from lock box. Responsibilities as fulfillment associate:
● pick & pack orders - using a hand held device look through online orders, scan found item & print orders slips to be fulfilled, build boxes & print out labels to be shipped out .
● Customer’s order pick ups - teaming up with fed- ex to keep track of shipment for customer’s online orders, scan boxes & print out customer’s order slip to be processed & placed for pick up .
● Supporting truck - if needed help out with backlog for overnight’s truck, support with scanning boxes to process, separate boxes by accessories, shoes, women, mens & kids . December 2016- June 2021
H&M - sales associate
Responsibilities as a sales associate:
● cashier - ringing up customers, promoting & signing up customers to join our loyalty program at the registers. (support registers if needed )
● Customer service - making sure customers have a good shopping experience .
● fitting rooms - managing how many items customers have keeping track of go backs, helping customers find size
● Trunk - unloading & sorting totes by departments such as kids, mens & womens. Process apparel and placing them on racks to be ran out
2
● Closing departments - make sure all go backs are ran to the floor such as fitting rooms both mens & womens all floor fixtures are patted down.
November 2015- December 2016
Noodles & company- Cashier
FOH responsibilities:
• ringing up customers by taking orders
• Working on Pos system
• Taking temperatures of coolers
• Running foods to tables
• Keep track of togo orders
Skills:
● Fluent in Spanish and English
● Team player
● Always Communicating
Contact this candidate