Front Desk Customer Service
Resume:
Dorria Slaughter ** North Street Apt *
Westbrook, ME 04092
************@*******.***
EXPERIENCE
Massage Envy, South Portland Me — Receptionist
February 2022- Present.
Handled customer communications, handled paperwork for the clinic, assisted with freezing and canceling accounts, scheduling and canceling appointments, helped with customer needs, finding right treatments and therapists. O ce work, photocopying paperwork, assisted with cleaning and closing the clinic at night.
Macys, South Portland ME — Beauty Expert.
April 2021 - February 2022
Handled customer communications, shade matched, assisted with product selections, held customer relationships, answered customer calls, worked with sensitive customer information (card numbers for online orders), maintained customer relationships, grew clientele. Nordstrom, South Portland ME — Cashier, Service Support November 2020 - February 2021
Handled customer communications, processed guest transactions, assisted on floor, helped with restock, assisted in clean dressing room. Ulta Beauty, South Portland ME — Beauty Advisor.
August 2019 - October 2020
Welcomed in guests, processed transactions, shade matched guests, helped with displays, answered phone for the manager, made sales relationships.
EDUCATION
Portland High School, Portland ME — Diploma
September 2012 - June 2015
PROJECTS
History of Fashion And Makeup — Portland High School Essay.
Communicated my essay to my freshman class about the history of Fashion and Cosmetics, explaining the history and ingredients of makeup SKILLS
Retail Sales
Front Desk
Upselling
Computer Skills
Cash Handling
Merchandising
Sales
Customer Service
Multi-line Phone systems
that we can’t use in todays makeup and how dangerous fashion was for women in the 17,18 and 1900’s.
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