THERESA MURPHY

*** ********** **** #**** **********, Texas 75081

214-***-**** adqhyq@r.postjobfree.com

CUSTOMER SERVICE

Professional Summary

Objective: To utilize highly enthusiastic customer service skills with 15+ interface/phone experience with an extensive background in childcare.

PROFESSIONAL EXPERIENCE

Headstart Greater Dallas Dallas, TX 10/2013 - Present

Worked with children on gross motor skills, read stories, worked on projects, performed teaching activities

Whirlpool Oxford, MS 8/2003 - 12/ 2012

Press Operator

Made parts for the line

Also worked in quality assurance making sure parts that left line were working properly

Wal-Mart Oxford, MS 10/2004 - 11/2011

Overnight Stocker/Loader/Unloader

Greeted customers, stocked shelves, assisted customers in locating products in store, loaded pallets on truck for shipment to stores

Entered items on computer for inventory

Catholics Charities Chicago, IL 7/1990 - 5/2003

Teacher/Manager

Taught gross motor skills, shapes, colors, primary language, computer skills, to pre scholars, prepared lesson plans. After 6 yrs. of teaching I went to WIC within the same company worked as a manager

Supervised 20 employees, did write ups, conflict resolution, ordered inventory

Ran monthly reports, performed performance reviews, entered payroll, scheduling

Checked out customers using POS system, spoke with clients regarding nutrition, conflict resolution, performance reviews. Extensive customer service contact.

EDUCATION

BS in Education Roosevelt University

REFERENCES

Will be provided upon request

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