**** ********** **** *** **, Detroit Lakes, MN ***01•320-***-****•**-*******@*******.***
Lois E Dassenko
Highlights
Ability to think clearly and objectively, rapidly assessing the problem at hand while remaining calm in difficult situations
Flexible and willing to work in rotating shifts; willing and able to be available for shifts on short notice
Proficient in the use of various software packages including Microsoft Office
Able to communicate and interact effectively with individuals of all levels; adept at both oral and written communication
Experienced in responding to emergency situations and tactfully resolving difficult issues while maintain strict confidentiality
Professional Accomplishments
Administration
Utilize a wide variety of office equipment including multi line switchboards, fax, scanners
Operated telephone system or switchboard to answer, screen and forward telephone calls, take messages and provide information as required.
Posted room and board charges along with bill payments and reconciled credit card statements.
Updated client’s files and scheduled appointments.
Ordered supplies, maintained inventory and acquired approval for high end orders.
Completed fund transfers between internal and external accounts.
Index loans to individual account holder’s files.
Work in co-operation with the tellers for dual control when money is bought and sold to the vault.
Coordinate maintenance services for the building upkeep.
Submit invoices for bill payments; ensured time sensitive payments and documents are sent in a timely fashion.
Processed mortgages and satisfactions with the court recorder and treasurer; file proper paperwork and prepare cashier’s checks for fees.
Responsible for the opening, closing of bank, setting and deactivation alarm and sending staff schedules.
Scheduled appointments for customers to speak to lenders regarding consumer, commercial loans or mortgages.
Processed domestic and international deliveries via overnight and next day; verified and updated address changes
Client Services
Responding quickly and efficiently to emergency situations while maintaining the highest degree of confidentiality.
Verify insurances for patient’s procedures
Worked with a variety of services such as Police Department, Family Service, Counseling Services, etc. to ensure patient’s and families’ needs were met.
Registered patients in a timely and efficient manner while assessing emergency situations. Payroll
Recorded hourly employee time in the je-Tech mill-wide database
Processed vacation, floating holidays and sick leaves for hourly employees.
Drafted weekly schedules, rearranging schedules for sick leaves, jury duty and vacations, etc. 320-***-****•**-*******@*******.***
Lois E Dassenko
Security
Controlled access to establishments operated security control-room equipment and patrolled assigned areas to guard against theft vandalism and fire.
Directed traffic including transport truck delivery and company vehicles in mill yard.
Controlled shut off valves for gasoline pumps for company vehicles.
Communicated via telephone two way radios to Emergency personnel. Employment History
June 2020 to Present
March 2020 to Present
Nutrition Assistant
Clerk
Essentia Health
Detroit Lakes, MN
UPS
Detroit Lakes, MN
Jan 2018 to March
2020
Jan 9, 2002 to Feb
2017
Receptionist/LSS
Registrar
Border State Bank
Int’l Falls, MN
Rainy Lake Medical Center
Int’l Falls, MN
1997 to Dec 2001
Maintenance Payroll Clerk
Guard Shack
Woodland Administrative Technician
Engineering
Production
Boise Cascade Corp
Int’l Falls, MN
1995 Senior Secretary Ministry of Solicitor General Fort Frances, ON
Education
1996-97 Business Administration Confederation College Fort Frances, ON
1979-80 General Union College
Lincoln, NE
1975-79 High School Maplewood Academy
Hutchinson, MN
320-***-****•**-*******@*******.***
Lois E Dassenko
Certificates
2016 CPR Red Cross of Minnesota
2002 Minnesota Xray Operators
Certification
Quality Radiologic Consultants