Samantha Hopwood
Kennewick, WA *****
********************@*****.***
Seeking an office setting, with client interaction and room to learn and grow. Authorized to work in the US for any employer
Work Experience
Medical Receptionist/Biller
McClendon Medical LLC - Richland, WA
May 2021 to March 2022
This was a very fast pace environment. Roughly 700 patients to 1 provider, the office manager, and me.
• Scheduled patients
• Answered phones, returned voicemails, and emails
• Enter medications to electronic system and sent to pharmacies
• Entered chart notes to medical record taken by Provider
• Sent referrals to other providers
• Billed the insurance companies (called frequently and had to communicate with representatives to solve issues)
• Scheduled lunch meetings with drug representatives for the provider
• Took new patient information and scheduled them
• Checked insurance eligibility using electronic medical record system This job ended abruptly due to financial crisis of the business owner. I have great references and letters of recommendation from the office managers and the provider for whom I worked for. Please take this into consideration when seeing the period of time that I was employed here. Childcare Provider
Washington State Department of Children Youth and Families - Kennewick, WA September 2020 to April 2021
• I oversaw the care of 5 children ranging from ages 2-10
• Assisted with daily activities
• Assisted in daily need (meals, shows, teeth brushing)
• Assisted with homeschooling program during the COVID shutdowns
• Planned daily activities
• Communicated and coordinated with parents
Pre-School Teacher
Richland - Richland, WA
January 2020 to September 2020
• Toddler teacher ages 3-4 (7-14 children)
• Assisted with meals
• Communicated with parents on children’s progress on curriculum
• Planned and implemented daily activities asked on age appropriate curriculum
• Changed diapers / potty trained
• Assisted in reaching milestones
Administrative Assistant / Supervisor
911 Driving School - Kennewick, WA
January 2019 to December 2019
• Answered phones
• Checked customers / students in
• Administered and graded tests
• Organized and filed paperwork
• Quickbook usage
• Took new client information
• Scheduled appointments
Concessions Lead / Supervisor
Toyota Center - Kennewick, WA
July 2018 to December 2018
• Supervise 3-5 other employees
• Keep til balanced
• Prep food
• take and fill customer orders
• clean and prep stand for the next shift
Education
Richland High School - Richland, WA
2017
Skills
• Proficient in Microsoft Office and Intuit Quickbooks.
• Excellent communications, organizational and people skills.
• Self-starter with minimal oversight.
• Quick study, customer service oriented.
• Organized, efficient and adept at multi-tasking.
• Comfortable in a fast-pace high demand environment.
• Administrative Experience
• Childcare
• Teaching
• Medical Billing
• Medical Coding
• CPT Coding
• Medical Receptionist
• Toddler Care
• EMR Systems
• Insurance Verification