ANGELA A. TAYLOR
Hiram, GA *0141
*******.***@*****.***
SKILLS
PROJECT MANAGEMENT AND COORDINATION, MICROSOFT WORD, MS EXCEL PIVOT TABLES, SHAREPOINT, METRICS REPORTING, POWERPOINT PRESENTATION, DATA COLLECTION AND ANALYSIS, Verbal COMMUNICATION, DOCUMENTATION SPECIALIST
EXPERIENCE
ATLANTA VOLUNTEER LAWYERS FOUNDATION
01/2022 - PRESENT
ADMINISTRATIVE ASSISTANT – SATURDAY LAWYER PROGRAM
Transcribe audio files using transcription software
Organize client files using SalesForce and SharePoint
Gather Volunteer and Client attendance metrics
Gather outcome and resolution metrics
CARL TAYLORS ATLANTA HOMES LLC
01/2017 - PRESENT
OWNER/ADMINISTRATIVE MANAGER – REAL ESTATE BUSINESS
Taxes – Maintain & execute various schedules and quarterly taxes required for limited liability corporation
Manage customer relations
Manage accounts receivable and accounts payable
Manage website and web hosting account
Design flyers, business cards, and website
AT&T
01/2011 – 12/2016
SERVICE DELIVERY COORDINATOR - IT MIDDLEWARE
Project Coordinator for Business-to-Business (B2B) projects
Liaison between external clients, development teams, and stakeholders for projects
Developed document library system and method for creating and collecting work items for auditing purposes
Managed quality control of work products for audit preparation in SharePoint
Gathered estimates and assessments for project costs analysis
Developed timelines and tracked milestones and critical path items
AT&T
01/2006 – 12/2010
PROJECT MANAGER - IT MIDDLEWARE
Developed a process for documenting and tracking changes within and between development iterations
Analyzed business requirements, time-to-market, costs/expenses, and resources
Developed executive summaries and status reports for stakeholders and upper management
Conducted data analysis of burn rate related to cost estimates, actual costs, and schedules
Conducted meetings, and communicated daily with team members and stakeholders
Developed and tracked timelines and schedules
Conducted Go/No Go sessions with stakeholders to determine readiness for the next iteration
EDUCATION
BACHELOR OF ARTS – ENGLISH – TECHNICAL WRITING & COMMUNICATION
Texas Tech University Lubbock, TX