Story City Customer Service

Leana Leach

Contact Information:

*** *** ******,

Story City, IA 50248

Cellular: 515-***-****

Email: ******.******@*****.***

Career Overview:

Highly polite and patient with eight years of customer service experience. Enthusiastic and energetic, is accustomed to hard work and determination to get the job done and done correctly. Skilled in problem solving and an incredibly fast learner. Driven with an appreciation towards customer service and a friendly and welcoming attitude. Flexible and accustomed to having to adapt for the job, well focused on finishing tasks at hand.

Core Strengths:

● Hard Working

● Determined

● Organized

● Patient

● Adaptive Team Player

● Customer Service Expert

● Punctual

● Quick Learner

Accomplishments:

Customer Service-

● History of dealing with customer complaints and finding ways of calmly solving the problem so both parties could be composed.

● Provided quick, quality service as well as maintaining a composed and professional manner. Multi-Tasking-

● Having a list of tasks at hand while putting customers first by putting down your list and picking up where it was last left off after finishing with the customer.

● Found good time management techniques to finish lists of tasks in a timely manner, in having them finished before leaving the workplace.

Customer Assistance-

● Providing polite and casual conversation while helping the customer, making their business experience more delightful. Work Experience:

● Subway

6365 Stagecoach Drive, West Des Moines, IA 50266

Sandwich Artist/Staff

Starting date September 2013 - Ending date March 2014 Starting date September 2014 - Ending date March 2015

● Walmart

6365 Stagecoach Drive, West Des Moines, IA 50266

Cashier

Starting Date March 2014 - May 2015

● HyVee

1725 Jordan Creek Parkway, West Des Moines IA 50266 Aisles Online Team Lead/Supervisor

Starting Date May 2015 - October 2021

Manager- Sara Elliott

Phone Number- 515-***-****

● Perkins

1224 S 11th Street, West Des Moines, IA 50266

Server

Starting Date August 2015 - March 2017

● Cookies by Design

2777 100th Street, Urbandale IA 50322

Decorator

Starting Date November 2017 - Current (March 2022) Manager- Dawn Dixon

Phone Number- 515-***-****

Educational Background:

Van Meter Jr./Sr. High School

Graduated December 19th, 2014

High School Diploma

Van Meter, IA

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