OBJECTIVE: Dedicated administrative professional, with excellent customer skills seeking to utilize my strong interpersonal skills in a diverse and dynamic environment within your organization.
SUMMARY OF QUALIFICATIONS:
●Highly motivated and goal-oriented.
●Excellent interpersonal, organizational and communication skills.
●Proven ability to respond to client inquiries in a professional manner.
●Capable of multi-tasking within a fast paced environment.
●Possess exceptional ability to build productive relationships.
●Knowledgeable and diligent in executing numerous office functions with a solid background in customer service.
PROFESSIONAL EXPERIENCE:
MOUNT SINAI HOSPITAL, New York, NY December 2013 - December 2014
Consultant
●Call patients and complete surveys regarding the manner in which they cope with their spinal cord injuries.
OCE/ NFL, New York, NY September 2007 - November 2011
Mailroom Assistant Supervisor
●Managed efficiency of parcel deliveries to NFL employees and members of the thirty different NFL Teams
●Coordinated data entry for incoming/outgoing parcels
●Operated intricate telephone systems with high volume calls to numerous company inquiries and departments
●Served as a service trainer for new hires and staff members
●Developed a good rapport with clients
●Demonstrated outstanding problem solving and active listening skills
EDUCATION
The College of Westchester, White Plains, NY January 2008- September 2009
Business Management/Marketing
CERTIFICATES
Rutgers Business School, Newark, NY September 2013- December 2013
Business and Financing
ACCOMPLISHMENTS:
●NFL DRAFT: Handled copies and distributing for the different rounds of the events for over 500 different points of contact from thirty different NFL teams during the 2010& 2011 draft.
●SUPER BOWL: Flew to the Super Bowl cites during Super Bowl XLIV & XLV and managed ten mail handlers and security officials in the mail checking facility.
Volunteer Positions:
Roll Call Wheelchair Dance, Pearl River, NY October 2014 – Present
●Participated in various dance styles i.e. Salsa, Foxtrot, Waltz, etc.
●Competed in dance shows, attended performances, and involved in dance demonstration at Abilities Expo 2015 in Edison, NJ
Mount Sinai Hospital, New York, NY
Wheelchair Abilities Dance Program Volunteer/participant July 2014 – Present
●Participated in wheelchair partner dancing with able bodies, therapists, and fellow wheelchair users. Learned various dance routines and performed in Mount Sinai atrium to showcase our talent and newly developed skills
Recreational Therapy Volunteer June 2013 - Present
●Within the Recreation Therapy Department I meet with newly injured patients with acute spinal cord injury and determine their interests to encourage participation in recreational activities after injuries. This position evolved after personal involvement with Mount Sinai Transitions Support group and Life Challenge programs for patients with spinal cord injuries. With continued involvement I expanded my role and have become a mentor to inspire others to enrich their quality of life with recreational activities.
Peer Mentor June 2013- Present
●Mentor numerous patients to inspire and provide advice on post-injury on a 1:1 basis
●Establish and maintain rapport with inpatients and outpatients with transitioning back into community
National Spinal Cord Injury Association (NSCIA), New York, NY
Board Member August 2014 – Present
●This organization is dedicated to enhancing the lives of and providing support for those living with spinal cord injuries. As a member I am involved with planning fundraising events and social gatherings. My role is to advertise and spread awareness of these functions and the organization.
Designs 4 Disabilties. New York, NY
(Model)
April 2016 -Present
Featuring adaptive clothing for people with disabilities I had the privilege to walk the runway meeting individuals from different walks of life along with A-List celebrities in showing that we can break the barrier in being ourselves and still look great while being comfortable.