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Customer Service Office Manager

Location:
Birmingham, AL
Posted:
March 14, 2022

Contact this candidate

Resume:

J.

KALEE

BROOKER

*** ****** **** ******, *********, Alabama 35114

Phone

: (205) 234-7965_ ·

Email

: adqhno@r.postjobfree.com

Hard working, dependable candidate seeking employment

By

using critical thinking skills and

an

ability

to

adapt

to

new learning experiences, I

am

a highly qualified

candidate

for

your business. I bring

with

me

an

ability

to

work with

ease

under pressure along with a

desire

to

achieve both short, and long-term goals in a professional manner. EXPERIENCE

NOVEMBER

2020 -

MAY

2021

JEWELRY

SPECIALIST,

JARED'S

GALLERIA

OF

JEWELRY

Primary responsibilities included but were

not

limited

to

assisting customers

with

informative

purchases regarding jewel types and values; establish financing with

outside financial institutions

when needed; manage customer service and warranty

issues

assisting management

in

all

needed areas. I also assisted with training

of

new employees.

JANUARY

2019 -

DECEMBER

2019

ASSISTANT

STORE

MANAGER,

MATTRESS

FIRM

Primary responsibilities include but are

not

limited

to

assisting customers

in

all areas

of

purchase; establish financing with outside financial institutions when needed; coordinate delivery schedule with warehouse; manage customer service and warranty issues. I also assist with

training

of

new employees.

MARCH

2018 -

OCTOBER

2018

SALES

AGENT,

POLITICAUSE,

LLC

Primary responsibilities included making

sales

calls in a call center environment; verifying sales; accounts receivable collections; follow up with customer service pledges. I was also responsible for

training and monitoring new employees.

AUGUST

2017-

FEBRUARY

2018

RECEPTIONIST,

WOODHAM

CONCRETE,

INC.

Primary responsibilities included answering phones; filing; light bookkeeping entries; maintaining a clean and pleasant office environment. I was also responsible for

assisting office manager with

daily tasks.

EDUCATION

.

.

.

.

.

.

.

. .

.

JANUARY

2019

- MARCH

2019

60

HOUR

REAL

ESTATE

LICENSING

COURSE

REAL

ESTATE

EXPRESS

I completed

the

course study and have obtained my National

Real

Estate License.

AUGUST

2017

- DECEMBER

2018

PREMEDICAL

STUDENT

UNIVERSITY

OF

ALABAMA

AT

BIRMINGHAM

I am currently working toward a Bachelor

of

Science Degree; Community Health and Human

Services .

AUGUST

2015-

MAY

2017

ASSOCIATE

DEGREE

GENERAL

STUDIES

AND

SCIENCE

CHATTAHOOCHEE

VALLEY

COMMUNITY

COLLEGE

I completed my course

of

study and chose

to

further

my education. I received and academic

scholarship during my enrollment.

SEPTEMBER

2014 -

JANUARY

2015

PHYSICAL

THERAPIST

AIDE

CERTIFICATION

JEFFERSON

STATE

COMMUNITY

COLLEGE

I received certification

with

an

overall course average

of

91%.

SKILLS

• Leadership qualities • Ability

to

multitask

• Excellent Communication Skills • Eagerness

to

learn

• Microsoft proficient

ACHIEVEMENTS

&

AW

ARDS

MATTRESS FIRM -

• 2019 -

Most

Improved

• 2019 - Highest Adjustable

BOS

2

ACTIVITIES

Most

of

my activities revolve around Jolee, my nine year old daughter. I am

most passionate about

establishing a firm foundation

for

her future. I

am

eager

to

begin a professional relationship

with

your

company

to

ensure this.

3



Contact this candidate