Customer Service Office Manager
Resume:
J.
KALEE
BROOKER
*** ****** **** ******, *********, Alabama 35114
Phone
: (205) 234-7965_ ·
: ********@*****.***
Hard working, dependable candidate seeking employment
By
using critical thinking skills and
an
ability
to
adapt
to
new learning experiences, I
am
a highly qualified
candidate
for
your business. I bring
with
me
an
ability
to
work with
ease
under pressure along with a
desire
to
achieve both short, and long-term goals in a professional manner. EXPERIENCE
NOVEMBER
2020 -
MAY
2021
JEWELRY
SPECIALIST,
JARED'S
GALLERIA
OF
JEWELRY
Primary responsibilities included but were
not
limited
to
assisting customers
with
informative
purchases regarding jewel types and values; establish financing with
outside financial institutions
when needed; manage customer service and warranty
issues
assisting management
in
all
needed areas. I also assisted with training
of
new employees.
JANUARY
2019 -
DECEMBER
2019
ASSISTANT
STORE
MANAGER,
MATTRESS
FIRM
Primary responsibilities include but are
not
limited
to
assisting customers
in
all areas
of
purchase; establish financing with outside financial institutions when needed; coordinate delivery schedule with warehouse; manage customer service and warranty issues. I also assist with
training
of
new employees.
MARCH
2018 -
OCTOBER
2018
SALES
AGENT,
POLITICAUSE,
LLC
Primary responsibilities included making
sales
calls in a call center environment; verifying sales; accounts receivable collections; follow up with customer service pledges. I was also responsible for
training and monitoring new employees.
AUGUST
2017-
FEBRUARY
2018
RECEPTIONIST,
WOODHAM
CONCRETE,
INC.
Primary responsibilities included answering phones; filing; light bookkeeping entries; maintaining a clean and pleasant office environment. I was also responsible for
assisting office manager with
daily tasks.
EDUCATION
.
.
.
.
.
.
.
. .
.
JANUARY
2019
- MARCH
2019
60
HOUR
REAL
ESTATE
LICENSING
COURSE
REAL
ESTATE
EXPRESS
I completed
the
course study and have obtained my National
Real
Estate License.
AUGUST
2017
- DECEMBER
2018
PREMEDICAL
STUDENT
UNIVERSITY
OF
ALABAMA
AT
BIRMINGHAM
I am currently working toward a Bachelor
of
Science Degree; Community Health and Human
Services .
AUGUST
2015-
MAY
2017
ASSOCIATE
DEGREE
GENERAL
STUDIES
AND
SCIENCE
CHATTAHOOCHEE
VALLEY
COMMUNITY
COLLEGE
I completed my course
of
study and chose
to
further
my education. I received and academic
scholarship during my enrollment.
SEPTEMBER
2014 -
JANUARY
2015
PHYSICAL
THERAPIST
AIDE
CERTIFICATION
JEFFERSON
STATE
COMMUNITY
COLLEGE
I received certification
with
an
overall course average
of
91%.
SKILLS
• Leadership qualities • Ability
to
multitask
• Excellent Communication Skills • Eagerness
to
learn
• Microsoft proficient
ACHIEVEMENTS
&
AW
ARDS
MATTRESS FIRM -
• 2019 -
Most
Improved
• 2019 - Highest Adjustable
BOS
2
ACTIVITIES
Most
of
my activities revolve around Jolee, my nine year old daughter. I am
most passionate about
establishing a firm foundation
for
her future. I
am
eager
to
begin a professional relationship
with
your
company
to
ensure this.
3
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