Elijah Amiekhame
Rosedale, NY *****
**********@*****.***
Work Experience
Jokr Fulfillment Service, LLC — NewYork, NY
Shift Lead
July 11, 2021- Current
To monitor and guide the pickers and riders during each shift to make sure they are accurately and quickly picking, packing, and staging grocery orders for the customers.
●Meeting the goal of 93% OTIF for the week
●Resolve workers problems
●Attention to detail
●Making sure the hub was kept clean and safety standard meet the company expectations
●Working very well under pressure and able to work in a fast-paced and constantly changing environment
●Strong personal and teamwork skills
●Collaborate with the Operations and Warehouse teams and utilize technology and other tools to monitor.
Journeys — Queens, NY
Co-manager
February 2019 to 2020 (Store closed due to the Pandemic)
To assist Store Manager and Manager in Training with recruiting, hiring, training and managing store personnel to achieve store and personal sales plan, control expenses, and to protect company assets.
●Meet and exceed personal and store sales goals and standards of performance.
●Resolve customer issues effectively.
●Provide feedback, coaching, and accountability to all employees.
●Provide a fun, full-service experience to all customers.
●Recognize talented staff and develop them for growth within the company.
●Effectively communicate all store needs to Store Manager and Manager in Training
The Home Depot — Brooklyn, NY
Delivery puller/Forklift Operator
March 2017 to February 2019
I started as a Garden associate, helping and providing excellent customer service. I worked my way to becoming a Delivery puller that manages the orders of manager accounts. Manager accounts are construction companies that spend upwards of 2 million dollars a year on construction supplies. The level of service I provide is vital to the Overall business of Home Depot as a result of me interacting with the manager accounts and making sure every piece of item is located and pulled and loaded onto the truck for delivery.
●High attention to detail.
●Meet a deadline on time on an everyday basis.
●Gain familiarity with the products.
●Product location and store layout to provide the most efficient and highest quality service to the customers.
●Maintaining a high level of professionalism
●Following Home Depot’s safety policies and procedures.
●Retrieve orders according to quantity, size etc. ensuring no item is missing.
Education
Queensborough Community College —Queens, NY
Business administration
Skills
●Active Listener
●Creative Thinker
●Impressive Customer Service
●Leadership
●Entrepreneurial
●Strong Work Ethic
●Retail Management
●Merchandising
●Time Management
●Conflict Management & Resolution
●Attention to Detail.
Certifications and Licenses Forklift Certification