Customer Service Beauty Advisor
Resume:
SIDNEY TONG
***** ****** **** ** ******** CA ****1
EDUCATION
● FONTANA HIGH SCHOOL GRADUATE (CLASS OF 2012)
● CHAFFEY COLLEGE CREDITS FOR COMPUTERS (BEGINNER CERT.)
● AUTO RECONSTRUCTION CREDITS
OBJECTIVE
● SEEKING EMPLOYMENT IN AN ENVIRONMENT WHERE I CAN USE MY EXISTING SALES, CUSTOMER SERVICE SKILLS TO
ACHIEVE SALES GOALS WHILE ALSO LEARNING NEW SKILLS AND ASSISTING CLIENTS.
EXPERIENCE
● WORKED STREET TALK ONTARIO MILLS CIRCLE AS A SALE’S PERSON FOR ALMOST A YEAR AS WELL; FEB 2012- SEP 2012 AND OCCASIONALLY SOME DAYS FOR 2013 (JOB REQUIRED TO ATTEND CUSTOMERS, SELL CELL PHONE ACCESSORIES, ATTRACT CUSTOMERS POLITELY AND KINDLY, MAKE REQUESTED AMOUNT OF SALES FOR EVERYDAY GOALS)
● OFFICE TECH FOR IE RENTAL HOMES (PROPERTY MANAGEMENT COMPANY PAMA) SINCE SEP 2012 TO MARCH 15, 2015. JOB REQUIRED COLLECTING RENTS, REQUESTING AND SENDING OUT MAINTENANCE AND WORK ORDERS, CREATING WORK ORDERS, CORRECTIONS ON LEGERDS, ATTENDING TENANTS AND CUSTOMERS, RENTING HOMES AS WELL, OPEN HOUSES, DAILY CRAIGSLIST POSTS, SCAN AND FILE DOCUMENTS, EMAIL AND MAIL OUT DOCUMENTS/ FORMS, CREATE FLYERS AND OTHER FORMS, MAKE AND SERVE 3-DAY NOTICES & FINAL NOTICE FORMS, CALL BALANCES, CREATE WORK ORDER & COMPLAINT LOGS, CHECK UP WITH TENANTS, OCCASIONALLY SHOW UP TO COURT FOR EVICTIONS, CHECK ON BIDS FOR SERVICES, REQUEST SERVICE FOR HOMES, ALSO KEEP OFFICE CLEAN.
● MACY’S CO OP STARTING NOV 2015- JAN 2016 FOR SEASONAL. MAKING SALE’S GOAL FOR PARLUX AND ASSISTING CUSTOMERS LOOKING FOR FRAGRANCE, OPENING MACY’S CREDIT CARDS AND PLENTI REWARDS MEMBERSHIPS. ALSO WORKING REGISTER AND HELPING STOCK PRODUCTS KEEPING COUNTER LOOKING PRESENTABLE FOR MACY’S CUSTOMERS.
● BOBBI BROWN BEAUTY ADVISOR AT MACY’S STARTED FEB 2016 WORKING IN A COUNTER PROVIDING GOOD TEAMWORK. WORKING WITH COSMETICS AND SKINCARE ALSO PROVIDING BEAUTY LESSONS FOR CLIENTS. GIVING GOOD CUSTOMER SERVICE, MAINTAINING COSMETICS AREA CLEAN AND SANITIZED. SIDNEY TONG
9291 WHEELER CT. #B
FONTANA CA 92335
ALSO KEEPING UP WITH MACY’S EXPECTATIONS AS WELL AS BOBBI BROWNS’. ORGANIZE STOCK, TESTERS TO KEEP COUNTER NEAT. STAY PRODUCTIVE BY CLEANING, ASSISTING CUSTOMERS OR RECRUITING NEW CUSTOMERS AND REACHING OUT TO CLIENTS..
SKILLS
● GREAT CUSTOMER SERVICE & PATIENCE ALSO HAVE GOOD PROBLEM SOLVING SKILLS
● AMAZING PHONE ETIQUETTE (WHEN IT COMES TO SPEAKING TO A CUSTOMER ON THE PHONE IT IS VERY IMPORTANT FOR ME TO GREET THEM FIRST AND SEE WHAT I CAN DO TO ASSIST WITH WHATEVER THEY NEED, I DO MY BEST TO GIVE THEM A WONDERFUL & SATISFIED EXPERIENCE)
● BILINGUAL ENGLISH/SPANISH (I CAN SPEAK SPANISH FLUENTLY AND READ, WHEN IT COMES TO WRITING I DO HAVE VERY LITTLE TROUBLE BUT I CAN ALWAYS COME THROUGH PROFESSIONALLY IF TRANSLATED DOCUMENT IS NEEDED
● COMPUTER SKILLS I CAN TYPE OVER 60 WORDS PER MINUTE) I AM FAMILIAR WITH WORD & GOOGLE DOCUMENT, POWERPOINT, EXCEL, GREAT AT SEARCHING THROUGH THE INTERNET/SENDING OUT EMAILS AND WHEN IT COMES TO BUSINESS SYSTEMS I AM VERY QUICK TO LEARN. I LIKE TO TAKE NOTES UNTIL I HAVE WHAT I NEED TO KNOW MEMORIZED.
● PATIENT, POLITE & PROFESSIONAL I HAVE BEEN TOLD THAT I HAVE AMAZING PATIENCE, AND A WAY WITH CUSTOMERS THAT MAKE THEM FEEL COMFORTABLE I CAN ALSO RECOGNIZE IF SOMETHING IS BECOMING A SERIOUS THREAT I WILL DO MY BEST TO REMAIN PATIENT AND CONTACT MY MANAGER OR IF NEEDED POLICE.
● RESPONSIBLE I UNDERSTAND THAT WHEN IT COMES TO MONEY, BUSINESS/COMPANY’S REPUTATION, SOMEONE’S HEALTH OR SAFETY I MUST ALWAYS BE RESPONSIBLE, I LIKE TO RESPOND QUICKLY AND PREVENT ANY ISSUES THAT CAN HARM THE BUSINESS I’M REPRESENTING AND OTHERS.
● HARD WORKER AND SET MYSELF GOALS WHEN I WORK I LIKE TO SET GOALS AND AM DETERMINED TO ACHIEVE THEM. I DO LIKE A CHALLENGE AND ALSO LIKE TO LEARN AND ADVANCE MY POSITION AND KNOWLEDGE. IF IT’S A JOB I KNOW I CAN TAKE CARE OF I WILL DO IT, IF I AM HAVING TROUBLE WITH TAKING CARE OF THE ISSUE I HAVE NO PROBLEM WITH ASKING FOR HELP OR GOING OUT MY WAY TO HELP AND FIND A SOLUTION, I LIKE TO SEE MY GOALS GET DONE.
SIDNEY TONG
9291 WHEELER CT. #B
FONTANA CA 92335
REFERENCES
● MELANIE C. ZELEDON
PAMA MANAGEMENT SUPERVISOR
SUPERVISOR OF SISTER COMPANY IE RENTAL HOMES
● JENNIFER Y. AGUILAR
PREVIOUS MANAGER STREET TALK
MANAGER DURING SOME OF MY EMPLOYMENT FOR STREET TALK
● LUCIANO RUBALCABA
SUPERVISOR FOR IE RENTAL HOMES OFFICE SAN BERNARDINO
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