Executive Assistant Practice Administrator

SHAMEK CONCEPCION

*** ******** ***** • McDonough, GA 30252 • 646-***-**** (C) 718-***-**** (H)

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Education: Capella University, Master’s degree in Health Administration 2020

Bernard M. Baruch College, Bachelor’s degree in Sociology 2007

Skills: Microsoft Office Suite, A/P, A/R Type 50 WPM, HEDIS, HIPPA, Epic, AMPFM, MISYS, EMR, IDC 10 coding, CPT coding, Quality Improvement, Change Management, Effective Communication, Financial Analysis, Patient Care & Education

Professional Experience:

RLD Medical Services Bronx, NY Nov/11 – Present

Practice Administrator

Maintain office information, reports, income reports and statistics.

Develop forms and manuals and procedure of organization.

Ensure that HEDIS is provided within a standardized set of data that supports physician reimbursement and quality improvement measures are submitted in a timely and efficient manner.

Maintain confidentiality of protected health information according to HIPAA guidelines.

Deal with the queries and respond to medical providers, insurance and patients by computer, telephone or writing.

Work closely with office billers to assure that all physicians billing is processed in timely manner.

Assist with credentialing for all physicians within the practice.

Responsible for the maintenance of the patient's documents and medical records into EMR system.

Maintain open lines of communication between patients, medical providers, staff, and laboratory personnel.

Responds to priority issues to ensure the prompt referral of urgently needed medical care.

Assist with insurance authorizations, verifications and pre-certifications.

Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.

Obtain medical transcriptions from physicians and collecting/processing patients' co-payments at close of day.

Responsible for office report distributions, payroll and generation of the bills.

Greenkey Resources New York, NY May/11 – Oct/11

Temp at New York Downtown Hospital – Resident Program & Social Work Dept.

Assisted Resident Program Director with daily administrative needs of new residents to the hospital.

Assisted in scheduling travel arrangements of patients to clinic appointments via ambulance or ambulette.

Distributed carfare for outpatients of the hospital via NYC PTAR system.

Assisted with insurance authorizations, verifications and pre-certifications.

Maintained Hospitalist database of patient summaries.

Buddy Media New York, NY Sep/10 – Mar/11

Executive Assistant

Managed company CEO’s & COO's business and personal calendars as well as travel accommodations, travel expense reconciliations, contacts, schedules, and meetings.

Assisted in maintaining files with correspondences, health claims, estimates, invoices, and record of payments.

Assisted in the submitting of any information needed for speaking engagements.

Enterprise Solution Providers White Plains, NY May/08 – Jul/10

Executive Assistant/HR Assistant

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