Medical Billing Front Desk

Dilruba N. Chowdhury

***** ******* *** ***********@*****.***

Sterling, VA 20164 703-***-****

Summary of Qualifications

Experienced, enthusiastic, self-motivated team player with knowledge of medical terminology and ICD-9 and10codes,EOBs. Cope well and perform consistently in stress and/or changed environment. Have certificates of Dental Terminology & Procedures, Dental Office Workflow, Billing & Coding and OSHA.

Professional Experiences:

Kohl’s Departmental Store May 08 – present

Part Time POS Associate

Work at customer service center.

Supervise the Sales Associates performance to meet the sales goal

Monitoring service excellence of each associate to keep up service standards of Company.

Solving customer problem.

Leading associates to build stronger and happier team to attain sales goal

Closing and counting cash drawer.

Conduct New hire orientation.

Medics USA Purcellville, VA

Medical Biller Apr 09-Sept 12

Followed up submitted claims with insurance companies

Posting Charges

Collected payments for worker’s compensations

Billed for DOT and non-DOT tests

Appealed denials with proper documents

Collected and Posted payments

Worked with aging report and successfully updated the account

Worked with Medicare claims.

Did preauthorization and precertification.

Scanned all documents to EMR.

Provident Bank Sterling, VA Oct 07-Apr 08

Relationships Banker II

Constructed loyal customer associations

Opened personal and business new accounts

Sold bank product and services

Solved account problems including reconciliation of personal and business accounts

Assisted customers with bank’s lending services

Millenium Bank Mortgage Vienna, VA Nov 04-Jun 07

Senior Mortgage Banker

Originated residential mortgage loans and home equity loans

Analyzed products and composed risk assessments and recommendations to upper management

Implemented new business development plans

Demonstrated competency with regard to the volume and quality of production

Team player who exemplified by strong communications, high ethical standards, and close partnership with support associates

Dilruba N Chowdhury Page 2

Branch Banking & Trust (BB&T) Reston, VA

Feb 95-Nov 04

Relationship Banker II

Built and cultivated successful relationships with clients

Assisted branch manager through effective planning to meet and exceed sales and operational goals

Prepared monthly operational cash settlement and teller difference report

Oversaw new employees bank product sales and provided ongoing coach for sales and services

Market new business opportunities including cross selling of bank products

Oversaw branch safe deposit boxes, including annual report.

Education

Northern Virginia Community College

Certificate of Dental Terminology & Procedures

Certificate of Dental Office Workflow, Billing & Coding

Certificate of OSHA

Not Furlong Temps Inc, VA Certification of Front Desk and Medical Billing & Coding

American Institute of Banking Washington, DC Principles of Banking & Consumer Lending

Life Office Management Association Atlanta, GA

Fellow of Life Office Management Institute (FLMI Diploma)

Institute of Business Administration-University of Dhaka Dhaka, Bangladesh

Personnel Management Certificate

University of Rajshahi Rajshahi, Bangladesh

Master of Science, Biology

Bachelor’s of Science, Biology

Additional Skills

Fluent in spoken & written Bengali (Bangla)

Can speak Hindi/Urdu

Knowledge of Microsoft Office software (outlook, word, excel, & power point)

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