Arabic Sales Assistant

Muhanad Amin Alo

Mobile: +63-936-***-**** Email:************@*****.***

PROFESSIONAL PROFILE

● Flexible and positive minded: Always keen to undertake new challenges and keeping on track with departmental target

● Highly organized and efficient: Capability in managing time between commitments and keep up with diverse tasks and missions

● Passionate: Driven to understand task and responsibilities deeply for optimum performance EDUCATION

Bachelor of Business, Damascus University 2008 - 2010 Higher Education Diploma, High School 2003 - 2008

WORK EXPERIENCE

Dowin Gaomei, Okada Manila – Online Gaming Customer Representatives Mar’20 – Current

● Assisting client via online tool and communication.

● Completing task within small period window without miscount.

● Training new member to ensure smooth transaction before going live. Senior Sales Assistant and Logistics, Ace Hardware International, Dubai, UAE Dec 2010 - 2016

● Operating SAP for Goods in and out control with inventory and shrinkage accurately.

● Utilising SAP ERP system in managing stock by checking stocks movement specially for top selling products and sales clearance plans.

● Familiar with Incoterms and logistic related documentations and activities

● Preparing daily and monthly reports including sales achievements, requirements and stores conducts to higher management.

● Assisting customers and handling customers complaints, requirements and following up to achieve excellence standards and sales level.

● Planning and organizing the daily sales process to achieve the target which set by the management.

● Building good repport with suppliers to ensure full support and smooth merchandizing and stocks supplies.

● Coordinating the on-time delivery processes for the customers orders and store inventories.

● Coordinating all merchandise returns to suppliers for the aged stocks and defect items.

● Training new team members to ensure SOP adherence and smooth transaction. Pierre Cardin Paris Group, Dubai UAE Jul 2016 – Jan 2019

● Highly engaged with customers in meeting their needs and inquiries while multitasking in completing daily tasks.

● Preparing daily work schedule and tasks for staffs and ensuring tasks completions

● Inventory management - managing ordering refund and returns

● Coordinating stores layout changes or sales campaign in store according to new updates and requirement from head quarter

● Managing cash transactions before, during and after operations.

● Inventory management; ordering of inventory based on sales pattern, coordinating returns and refunds.

● Sales floor management; cleanliness and safety; and maintaining SKU. SKILLS, INTEREST & LANGUAGES

Skills & Interests Languages

Computer Literacy – Excel (i.e. Pivot table,

Vlookup), Word, PowerPoint, Google Sheets,

Docs, SAP..

Sports – Billiard, Badminton, Swimming,

Water Activities

Reading and Watching –Wars and middle east

histories documentaries

Arabic : Native

English : Excellent

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