Customer Service Sales Representative

OKOROGUME DORCAS

Mobile: 070******** Email: ***************@*****.*** Ikeja, Lagos State.

CAREER SUMMARY

Detailed oriented Business administration graduate with strong knowledge in Sales, Marketing and finance. Dedicated to keeping records accurate and control tight to meet all business needs. Systematic and well organized, with great mathematical acumen not excluding strong knowledge in CRM software. Interest: Resource Management, Financial Management, Marketing, Telemarketing. WORK EXPERIENCE

MASTERS ENERGY OILS PLC -- Sales Representative intern Mar 2019 - May 2019

• Effectively Tracked all sales activities in company CRM system and updated account information regularly.

• Efficiently analyzed purchase data to increase sales efforts and identify potential customers.

• Answered questions and provided solutions and alternatives to issues. EDUCATION

UNIVERSITY OF LAGOS – BSc, Business Administration 2019 SKILLS AND EXPERTISE

• Verbal and written Communication Skills • Customer Service Skills

• Critical thinking and Problem Solving skills • Accuracy and Paying Attention to Detail

• Excellent Time Management Skills • Ability to Multi-task

• Analytical and creative skills • Result Oriented

• Resource management skills • Confident and Proactive

• Patience and Listening skills • Fluent in English, Igbo and Pidgin.

• Team leadership and Management Skills • Proficient in the use of Microsoft Office

• Team Work Skills • Proficient in ERP software

TRAINING AND CERTIFICATION

Google Digital Marketing 2019

VOLUNTEERING ACTIVITIES

Campus Ambassador: Cowrwise 2018

Ambassador: women Eliminating barrier 2018

Volunteer: live to love 2018

Volunteer: impact 2019

REFERENCES

Available upon request

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