EXPERIENCE

BALLA MAUREEN

ADEOLA CUSTOMER SERVICE REPRESENTATIVE - ITOHMED

DIAGNOSTICS CENTRE (LEKKI, LAGOS)

Jan 2020 – Date

*, ******* ******, ***** ******,

Lekki Expressway. Interacting with clients.

Preparing receipt for various hospitals in our care.

Maintaining effective inventory system

Interfacing with various clients for intake of blood samples

Ensuring proper documentation

adqhh7@r.postjobfree.com

Other duties as assigned.

CUSTOMER RELATION MANAGER-CRM- ZENITH

PENSION CUSTODIAN LTD (VICTORIA ISLAND, LAGOS)

080********, 080******** July 2016 – August 2018

Building and maintaining relationships with clients and key personnel

within customer companies.

EXECUTIVE SUMMARY Conducting business reviews to ensure clients are satisfied with their

products and services.

• Energetic and reliable Office Alerting the sales team to opportunities for further sales within key

personnel skilled with clients.

working with a diverse group Creating awareness of product offerings to clients.

of people. Attending meetings with clients to build relationships with existing

• Energetic, results-oriented accounts.

team-player eager to bring

Identifying and developing problem solving methodologies to resolving

strong administrative skills to customer issues.

a growing company in need of

Maintaining complete and accurate customer correspondence data.

top-level support.

Passing leads to the sales team and following up on progress.

• Armed with the love for

Other duties as assigned.

Finance and Operational

Excellence

• Experienced customer BULK TELLER/CUSTOMER CARE OFFICER- GUARANTY

service transformation TRUST BANK (LAGOS)

personnel. Jan 2015 – Jan 2016

Ensure the smooth running of the branch’s internet banking activities such

PERSONAL DETAILS as Online mobile and corporate internet banking.

Interact with customers on the functions of various internet applications

Date of birth: Dec 15th,

to ensure efficiency and convenient ways of banking.

1990 Sex: Female

Assist in account opening for new customers and reactivation of dormant

State of origin: Oyo state

accounts for existing customers.

Nationality: Nigeria

Assigning marketers for KYC verification of address

Attending to issues such as request of ATM Cards, cheque books and

deposit booklets

Perform biometric registration for customers in line with CBN’s directive

on bank verification Number (BVN)

HOBBIES Attending to customers without cheque using counter cheque

Receiving cash from customers

Traveling, Reading,

Meeting people, Taking up Sorting of cash to the ATM.

new challenge and Other duties as assigned.

Cooking

ADMINISTRATIVE OFFICER– TUDOS MOTORS LTD

(LAGOS)

SKILLS Nov 2011 – Oct 2013

• Problem resolution Greet visitors warmly and ensure a conducive atmosphere is maintained

• Time management at the front desk.

• Flexible Team Player

Prepare reports and presentations with statistical data, as assigned.

• Goal getter

• Excellence Customer Keep record of sales and handle all financial aspect of the business

Service Orientation

• Strong Organizational BUSINESS DEVELOPMENT MANAGER- BANANISI LAND

Skills AND PROPERTY AGENCY (LAGOS)

Dec 2009 – Dec 2010

REFEREES Marketing of available land and properties to customers.

Interacting with customers having issues in acquiring of properties

Available Upon Request.

Online marketing of available properties.

Sending out offer letters to clients.

Maintaining clients’ database.

Filing and documentation of confidential documents.

Meeting with potential buyers and organising site visitation

Other duties as assigned.

EDUCATION

OND BANKING AND FINANCE- 2014

Yaba College of Technology, Yaba

CERTIFICATE IN DESKTOP PUBLISHING - 2009

NIIT, Lagos

SENIOR SCHOOL CERTIFICATE - 2008

Our Lady of Apostle Secondary School, Ijebu-Ode

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