Citrix

RESUME

Abdul Faraha Sultana

**************@*****.***

D-no: 8-263,Mosque Street, Samisragudem

Nidadavole – 534302.

Andhra Pradesh

Mobile :+91-988*******

**-******-****

CAREER OBJECTIVE

Intend to build a career under a leading corporate firm with a developing environment, which will help me to grow professionally and to achieve organizational goals

Professional Experience

Citrix Administrator

Cognizant – Associate August 2018 - present

Experienced in managing Citrix environment on multiple Citrix Products

KEY COMPETENCIES

Citrix XenApp & Xendesktop 7.15.

Citrix Studio, Citrix Director.

VSphere client 6.0.

Amazon Web services.

Windows Server 2012 R2, 2016 & 2019.

Windows Server 2008 Std.

Citrix Application installation and Publishing.

Patch Implementation on Servers.

VDI provisioning.

Monitoring Tools – Citrix Studio, Citrix Director.

Ticketing Tools – Service now & Fresh Service.

PROJECT ACHIEVEMENTS

Cognizant – A+E Networks (August 2018 – Present)

PowerShell scripting to terminate session and schedule using task scheduler

CU5 upgrade on infrastructure & worker machines in Citrix Xendesktop 7.15

Cloud exposure in AWS and Azure to create AMI/image for Citrix templates

VDI provisioning with help of Machine creation service and provisioning services

OS Image and Application readiness for new projects

Technical Expertise & Responsibilities

Citrix XenApp & XenDesktop 7.15

Creation of Machine catalog and delivery group for corresponding departments within organizations.

Common maintenance task & generating session, capacity report with the help of Citrix Studio & director

Testing of Applications on multi-user Environment and publish these Application in Citrix Environment

VDA Installation in Windows Desktop OS & Windows Server OS

Basic knowledge on PowerShell scripting to fetch Citrix related data.

Script based on last connected user/ disabled account VDI cleanup activity on monthly basis

Creation and frequent update of standard operating procedure documents

Provided inputs to L1 team in a form of meeting and documents to help them understanding better on technical issues

Vmware

Creating template for new server builds

Creating snapshots

Moving VM from one datastore to another

Troubleshooting on VM performance issues

Monitoring VMs & ESXi servers (CPU, Memory, Disk)

Amazon web Services

Creating AMI using the configured instances.

Port configuration by adding security groups for inbound and outbound rules

Updating tags and roles for instances.

Basic understanding of Amazon services like EC2, S3

Monitoring Instance health check status

ACADEMIC QUALIFICATIONS

DEGREE

YEAR

NAME OF INSTITUTE

UNIVERSITY / BOARD

CGPA/PERCENTAGE

B.Tech (EEE)

2017

Sasi Institute of Technology and Engineering

JNTUK

74%

12th Board

2013

Sri Chaitanya Junior college

State Board, AP

90.2%

10th Board

2011

Vidhyadeep Residential School

State Board, AP

86.5%

TECHNICAL SUMMARY

Operating systems

Windows 2008/2012

Citrix

VMware

Ticketing Tools

Roles/contribution

Xendesktop 7.15

Vsphere client 6.0 & Vcenter converter 6.0

Service now & Fresh service

Hands on experience on Microsoft Excel, Outlook, Word and PowerPoint.

Involved in KT session, designing standard operational procedure document from KT for the new process flow

PERSONAL SKILLS

Flexible to work in different situations.

Strong client facing skills.

Interested in Teamwork.

Problem solving capability.

ACHIEVEMENTS

Rewarded as Customer Champion by client.

Rewarded as Best Speaker in inter departmental debate competition.

PERSONAL PROFILE

Nationality : Indian

Gender : Female

Date of Birth : 07 August 1996

Languages Known : English, Telugu, Hindi, Urdu

Contact No. : 988-***-****

Permanent Address : D.No: 8-263, Mosque Street, Samisraudem, Nidadavole Mandal

West Godavari District, Andhra Pradesh

Place: Andhra Pradesh Faraha Sultana Abdul

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