Customer Service Client Specialist
Resume:
Jasmine
Garcia
***** ********* **** *** *-***
Paramount CA 90723
adqhc1@r.postjobfree.com
I would like to obtain a position in your company where I can expand my horizons. I am a very big risk taker and can adapt to change. My goal is to always keep learning and have the opportunity to grow in your company. ㅡ
Skills ● Data Entry: Excel, Word, Google docs; ect.
● Bilingual and a great conversationalist
● Provides excellent customer service
● Multitasking and Problem- solving skills
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Experience Partners Personnel / Client Specialist and Recruiter November 2018 - October 2021
1451 Artesia Blvd Gardena CA 90249
● Answered a high amount of volume of calls
● Making more than 200 plus calls per day and following up with associates on a daily basis
● Assisted on all ongoing orders/ requests by Human resources and clients
● Creating spreadsheets using Excel and Google Docs.
● Conducted walk throughs with clients and managers
● Responsible for checking in associates for their first days work
● Payroll submission before the deadline
● Dropped off checks on a weekly basis to all clients in a 20 mile radius
● In charge of receiving all check sign off sheets and submitting at the end of each week
● Helped associates with filling out their required documentation with their I-9 and W4
● Demonstrated outstanding performance beyond my given title Tommy Hilfiger / Store Sales Supervisor
June 2017 - November 2018, 100 Citadel Dr #519 Commerce CA 90040
● Provided outstanding customer service
● Cashier; ringing up associates and applying sales discounts
● Inventory stocker
● In charge of inbound and outbound orders
● Assisted in all displaying merchandise per season/ holiday
● Developed productive knowledge by reading vendor tags/ pamphlets in order to communicate with the customers
● In charge of scheduling associates and processing their hours worked on a weekly basis
● Held manager meetings at various store locations or skype
● Organized day to day operations
Secure Horizon / Administrative Assistant
November 2016 - April 2017, Bell Gardens CA 90201
● Answered a high volume of calls
● Provided excellent customer service to all staff, clients, and customers
● Answered customer questions and concerns
● Scheduled employee daily routes( security grounds)
● Sent client contracts via email and scheduled meetings to explain content with the client
● Filed all customer data and invoices
● Mailed employee checks on a weekly basis
● In charge of all office inventory and ordered upon management approval
The Wheel Group / Seasonal Customer service Representative January 2015 - November 2017, City of Industry CA 91748
● Answered phone calls and directed calls to the appropriate personnel
● Assisted all customers product questions
● Checked daily inventory
● Emailed customer invoices via email through PDF format
● Took customers payments and processed transactions ㅡ
Education Bell Gardens High School/ Graduate 2015
6119 Agra Street bell Gardens CA 90201
American College of Health / Graduate 2017
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References Pricilla Vazquez
The Wheel Group Acquaintance
Olga Martinez
Secure Horizon Representative
Jesus Lopez
Secure Horizon Representative
Denise Gutierrez
Tommy Hilfiger Manager
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