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Personal Assistant Customer Service

Location:
Cape Town, Western Cape, South Africa
Salary:
R7000 - R10000
Posted:
March 14, 2022

Contact this candidate

Resume:

Jamie-Lee De la cruz

083*******

adqhb0@r.postjobfree.com

Dear Mr./Ms.

I am interested in the position advertised on the website. My resume is enclosed for your review. Given my related experience and excellent capabilities, I would appreciate your consideration for this job opening. My skills are an ideal match for this position.

My Skills:

• Grade 12 certificate with Accounting & Mathematics as subjects

• 4-/+ years of working experience

• Reception duties

• Customer service

• Finance function

• Good problem-solving skills

• Worked with cash flow

• Attention to detail

• MS Word, Excel and PDF literacy

• Time management skills

• Good communication and verbal skills

• Ability to work under pressure

• Problem solving, energetic and hard-working person I hope my application meets with your most favorable consideration. Sincerely,

Jamie-Lee De la cruz

PROFILE

Responsible and ambitious person

with excellent time management.

Attentive and detail oriented. I

have experience in both

administrative and finance field,

and have a passion working with

people. Possess proven

communication skills and strong

work ethic that will aid your

company in meeting its

milestones.

CONTACT

PHONE:

083*******

EMAIL:

adqhb0@r.postjobfree.com

HOBBIES

Reading

Poetry

Music

REFERENCES

Andrea Coetzee HR Manager

{National Debt Advisors} 021*******

Ingrid Theys HR Manager {Western

Prov Caterers} 083*******

Mymoema HR Manager {Webhelp}

087*******

JAMIE-LEE DE LA CRUZ

EDUCATION

Belhar High School {Matriculated}

2013 – 2015

Afrikaans Home Language-English First Additional Language Mathematics-Economics-Life Orientation-Business Studies-Accounting Boland College {Strand}

2016 - 2017

Human Resource Management N4-6

WORK EXPERIENCE

Busamed café – Assistant/Cashier {while studying}

2016 –2017

Customer service

Cash up/ reconcile petty cash to day end slips {full function} Reconcile c/card slips to day end batch. {full function} Compare supplier’s delivery notes to invoices.

Balance book with Finance team.

National Debt Advisors – HR Intern

June – September 2017

Office admin duties

Recruiting & interviewing

Typing of minutes

Screening

Timekeeping & Disciplinary reporting

Interview Schedule

Blacklisting Sheet

Inductions packs

Western Province Caterers – Receptionist/Switchboard {Company was busy liquidating}

2017 – 2018

Office Administrative duties (Petty cash-cash book-c/card duties-assist finance team)

Coordinate receipt, completion & delivery of forms & mails. Taking dictation & minutes

Perform ad-hoc task as required & requested including. Mediating with unit & operations managers

Prepare documents for courier deliveries.

Reception duties

Ordering of stationery

Travel arrangements

Coordinate receipt, completion & delivery of forms

& mails.

Mango 5 Call Centre – Sales consultant

2018 – 2020

Selling car, home & Content insurance

Quotations on products

COMPETENCE QUALITIES

Vision and goal setting

Integrity & Humility

Strategic Planning

Focus & multiple tasks

Good communication skills

Good organization skills

Good attention to detail

Manage deadlines

Cooperation

Motivating & team player

Willingness to learn & empower myself

Pleasant, loyal & polite

Characteristically positive attitude

Webhelp – Verification Clerk

2020 – Present

Identify verifications approval.

Identify fraudulent documents.

Easyjet {Webhelp} – Customer Service Advisor

2020 – Present

Customer Care service

Travel arrangements

Refunds & cancelations

Capture data/ General information.

Halfords {Webhelp} – Store support advisor

2021- April 2021

Customer Care service

Product ordering

Appointment bookings

Refunds & cancelations

Capture data/ General information.

ARC Architects – Personal Assistant/Secretary

2021 – Present

Office Administrative & full finance duties

Coordinate receipt, completion & delivery of forms & mails. Taking dictation & minutes

Perform ad-hoc task as required & requested including. Mediating with clients

Prepare documents for courier deliveries.

Ordering of stationery

Coordinate receipt, completion & delivery of forms

& mails.

SKILLS

85%

75%

70%

80%

85%

70%

75%

75%

0.00% 25.00% 50.00% 75.00% 100.00%

MS Windows/Word/Outlook

Microsoft Office

Excel

Typing

Internet Explorer

Finance back ground

HR back ground

Pastel Partner



Contact this candidate