Michael Cox
Atlanta, GA *****
************@*****.***
Professional Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Work History
August 2019 to February 2021
Tuesday Morning Atlanta, GA
Retail Sales Associate
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Maintained clean sales floor and straightened and faced merchandise.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Worked closely with shift manager to solve problems and handle customer concerns.
Supported efficient and timely replenishment of sales floor merchandise.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Skills
Customer Service
Energy and Physical Stamina
Building Customer Relationships and Loyalty
Available Nights, Weekends and Holidays
Locating Merchandise
Attention to Detail
Product Knowledge
Merchandise Receiving and Handling
Safety and Cleanliness Standards
Ability to Lift 40 pounds
Education
June 2005 Banneker High School Atlanta, GA