JOSEFINA L.N NGHIHANGWA (Ms.)

Contact Numbers: +264-**-*******

Khomasdal, Gladiola Street

P. O. Box 5244, Oshikuku, Namibia

Email: adqh8s@r.postjobfree.com

Namibian ID: 910********

CURRICULUM VITAE

KNOWLEDGE, SKILLS AND ATTRIBUTES

An experienced and knowledgeable Information Technology graduate seeking to contribute my training and acquired skills within a technical support and Systems Administration role. KNOWLEDGE SKILLS

• Administrative skills

• Good organizational skills

• Problem solving, Planning, Interpersonal and Team building skills

• Effective communication skills (Written & Verbal)

• Excellent telephone etiquette

• MS package, Joomla, WordPress, PABX telephone Systems, Pastel,Man3000 Systems

• Windows OS, Macintosh OS, Linux OS

ATTRIBUTES

• Possess cultural awareness and sensitivity

• Ability to work well in a team environment and easily adapt to different situations

• High level of stress tolerance

• Learning new tasks and taking on new challenges

• Able to maintain a good working relationship with colleagues

• Ability to work independently or under minimal supervision

• Identify solutions and create streamlined services efficiency

• Assertive, persistent, time management, self-starting initiatives and the ability to keep confidential information

WORKING EXPERIENCE (FROM THE MOST RECENT)

MINISTRY OF AGRICULTURE WATER AND LAND REFORM

COMPUTER TECHNICIAN - 01 November 2019 – Till date

• Troubleshooting network and software installations.

• Creating, updating, monitoring user accounts and creating e-mail accounts.

• Provide network support to staff.

• Maintaining pc and printers.

• Backup

UNITED AFRICA GROUP

SUPPORT ENGINEER IT - OCTOBER 2017 – 15 October 2019

• System Administrator and IT help desk support.

• Run System checks (Antivirus).

• Deployment of assets and managing the Assets system.

• Administration functions.

• Procurement and savings.

• Filing, Data capturing and scanning of purchase orders and invoices.

• Network support.

NAMIBIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY

NETWORK ADMINISTRATION INTERN - JULY 2017- SEPTEMBER 2017

• Provide network support to staff and students.

• Internet connections and Installation of Access Points.

• Troubleshooting network devices and replacing faulty network points and cables.

• Making network cables.

• Installation of IP Telephones.

• Troubleshooting and maintaining Wireless Access Points.

MINISTRY OF EDUCATION, ARTS AND CULTURE

COMPUTER STUDIES AND ICT

TEACHER - MAY 2015- DECEMBER 2016

• Developing ICT and Computer Studies learning materials, setting up examinations, exercises and preparing learners’ notes handouts.

• Setting up IT equipment for meetings.

• Assisting staff with any technical issues and teaching computer studies.

• Assisting with administrative work.

• Uploading marks on the school link system.

MINISTRY OF FISHERIES AND MARINE RESOURCES

ASSISTANT IT TECHNICIAN

OCTOBER 2014- FEBRUARY

• System Administrator and IT help desk support.

• Maintaining pc and printers.

• Troubleshooting network and software installations.

• Creating, updating, monitoring user accounts and creating e-mail accounts. EDUCATION AND CREDENTIALS

• NAMIBIAN UNIVERSITY OF SCIENCE AND TECHNOLOGY

Bachelor of Information Technology in Computer Science: Communication Networks (Honours)

2019

• POLYTECHNIC OF NAMIBIA

Bachelor of Information Technology: System Administration and networks (NQF 7) 2011-2014 (Obtained April, 2015)

• NUUYOMA SENIOR SECONDARY SCHOOL

Grade 12

2009

REFERENCES

1. Mr. Aron Kweyo

Group IT Manager

United Africa Group

Tel: +264*********

2. Mr. Muyunda Phillanda

Network administrator

NUST

Tel: +264-**-*******

3. Mr. Tenna Tanga Nghipandulwa

Chief System Administrator

Ministry of Fisheries and Marine Resources

Tel: +264*********

Contact this candidate