Office Coordinator Customer Service

Yusimi Sayus

**** * **** ** ***. #* Hialeah, Fl. 33018

Cell # 305-***-****

***********@*****.***

Objective: Motivated and personable with 25 + years of experience professional experience with customer service and style. Detail oriented, organized, reliable, multitasker with excellent time management skill. Work effectively with diverse groups at all organizational levels to achieve common objectives. Ability to anticipate and meet the needs of others.

Skills: Microsoft office applications proficiency, Power Point, Internal system Panther Soft, Web-Now, Teams, Excel, Word, Windows, Outlook, and typing 35 to 40+ wpm.

Experiences:

Office Assistant January 2013 – Present

Florida International University / Religious Studies Department

Miami, FL

•Support the Office Coordinator by following up on inquiries and managing the administrative emails.

•Course scheduling and event coordinator.

•Prepare Travel Authorizations & Travel Expenses.

•Prepare Adjuncts & Faculty Overloads Contracts.

•Graduate Program director assitant.

•Maintain the department’s website and Social Media.

•Handling Faculty Evaluations.

Main Banker and Bookkeeping December 2011 to December 2012

Casino Miami Jai-Alai

Miami, FL

•Responsible for Main Bank procedures.

•Customer Service tasks.

•Able to prioritize and multi-tasker with attention to detail and accuracy.

•Excellent problem-solving skills and resourcefulness.

Clerical Positions January 2009 to December 2011

Employ Florida and Staffing Agencies

Miami, FL (Temporary jobs only)

•Clerical duties, emails, customer service and directing calls.

•Dispatcher.

•Excellent problem-solver skills and multi-tasker.

Administrator Assistance September 2005 to November 2008

First Commercial Insurance Company

(Ascendant Commercial Insurance)

Hialeah, FL

•Marketing Clerical Support

•Scheduling appointments for pick ups

•Managing emails

•Dispatcher of trucks

•Payroll for drivers

•Excellent problem-solver skills

•Customer Service

Administrator Assistance January 2001 to September 2005

Caribbean Transportation Services- FedEx

Miami, FL

•Dispatcher, payroll, and logistics

•Customers Service

•Excellent problem-solver skills

Logistic Coordinator August 1995 to January 2001 DHL Airways

Miami, FL

•Administrative duties, managing emails.

•Excellent problem-solver skills.

•Logistics coordinator.

•Customer Service.

Education Bachelor of Arts in Public Administration

Certificate in Leadership Studies

Florida International University Spring 2022

Associates in Arts in Public Administration Broward College 2020

American Senior High at Miami Lakes High School Diploma 1994

References Available upon request.

Languages English and Spanish

Learning Italian

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