Samuel A. Arroyo

C#: 706-***-****

adqh11@r.postjobfree.com

LinkedIn

Summary

Professional Experience

SAMUEL A. ARROYO

SAMUEL A. ARROYO

SAMUEL A. ARROYO

Military Experience

Technical Training / Skills

SAMUEL A. ARROYO

Education / Certifications

A professional with 21+ years of experience in the IT field and 14 years of accrued military experience.

Experience includes:

14+ years’ hands-on experience administering SP 2003 – 2016, SPO/365 farms at the Site Collection level and utilizing Central Administration console.

13+ years’ experience designing, developing, and deploying highly customizable SP 2003 – 2016, SP/O365 enterprise-wide solutions to enhance OOB (out-of-the-box) capability.

13+ years involved in multiple migration efforts supporting SharePoint 2003 – 2016, SP/O365 environments.

13+ years’ hands-on experience managing top-level and site features, content/information management, custom and Excel reporting services.

13+ years’ hands-on experience with custom Nintex workflows/Forms, InfoPath development.

13+ years’ hands-on experience providing training, guidance, and support to internal as well as external site owners, end-users, content managers, stakeholders, and management/leadership staff.

13+ years’ hands-on experience with taxonomy design involving views, lists, document libraries, site columns, content type, search, site collections and web applications.

13+ years hands-on experience administering security controls widely used in SP groups and AD groups.

13+ years hands-on experience with web front end development utilizing JavaScript, HTML, CSS, jQuery, and others.

Knowledgeable of MS Windows Server, SQL, TCP/IP, DNS, Certificates, AD, Load Balance, and IIS.

Demonstrated problem solving and troubleshooting skills, ability to identify and translate business requirements and processes into technical and applicable solutions.

Top Secret / SCI Security Clearance (currently inactive).

SharePoint 2010/2016/SPO Enterprise Consultant

Aug 2018 – Present, Tropical Consulting Solutions (TCS), LLC / UAB, AL

Duties

Serve as Project Manager, Business Analyst, Enterprise SharePoint Administrator, Front-end (Solutions) Developer and Migration Manager while providing guidance on lists, version history, item and document level permissions, security and user accounts management, workflows, as well as content and records management within the SP 2010, 2016 & SPO/365 environments through established IT policies and procedures and ITIL framework for on-premises and cloud infrastructure.

Serve as secondary administrator for a variety of IT Applications such as, Exchange, Intune (Azure), Teams, Skype and Vocera.

Responsible for developing and executing a plan of action for migrating into SPO/O365.

Responsible for developing a plan of action for migrating custom InfoPath forms into Power Platform.

Responsible for planning and executing a pre-migration test on existing SP 2010 environment utilizing AvePoint.

Responsible for developing and executing a plan of action for migrating into SP 2016.

Responsible for configuring Project Web App and creating new sites on SP 2010 & SP 2016 (Test & Prod) environments.

Develop InfoPath forms for users to collect data based on multiple requirements within 2010 & 2016 SharePoint environments.

Responsible for configuring Office Online Services within the SP 2016 environment.

Responsible for migrating over 25 Site Collections utilizing COTS software in conjunction with PowerShell.

Provide advice and recommendations on governance policies which help to make sound decisions while serving as a credible resource for senior management personnel. Ability to work with all levels of internal staff/stakeholders, as well as outside clients and vendors.

Maximum scope of end-users in production environment: 25,000

SharePoint 2010/2013/SPO (Consultant)

Jul 2013 – Jun 2018, Tropical Consulting Solutions (TCS), LLC / CDC, Atlanta, GA

Duties

Served as Business Analyst, SharePoint Administrator, Front-end (Solutions) Developer and Trainer.

Managed pre- and post-migration efforts for SP 2010 into the new SharePoint Online environment.

Developed a variety of customizable web parts by enhancing OOB features solely with front end development.

Developed InfoPath and Nintex forms for web users to submit new requests or to collect data based on current projects within both internal and external SharePoint environments.

Managed two different SharePoint (internal SP 2013 version & external SP 2010 version) environments to include sites creation, access requests, document management (Documentum), workflows & forms (Nintex/InfoPath) and other functionality.

Provided training, guidance, and support to internal as well as external site owners, end-users, content managers and leadership. Manage over 100 Active Directory (AD) Groups which counts for well over 10,000 users with direct access to the internal portal.

Responsible for testing the Claims-Based Authentication Mode on SP 2010 environment prior to migration into the SP 2013 environment.

Provided advice and recommendations on governance policies which help to make sound decisions while serving as a credible resource for senior management personnel. Ability to work with all levels of internal staff/stakeholders, as well as outside clients and vendors.

Responsible for creating a metadata repository containing multiple projects information located within the internal SP environment.

Worked as Site Collection Administrator (assistant) for another division and provide guidance on lists, version history, item and document level permissions, security and user accounts management, workflows, as well as content and records management on their SP 2010 environment.

Maximum scope of end-users in production environment: 17,000 (including external partners)

SharePoint 2010 Enterprise Administrator (Consultant)

Jul 2011 – Jun 2013, Acentia, LLC / TCS, LLC, (CDC), Atlanta, GA

Duties

Served as Business Analyst and provide Content Management as well as End-User Support. Responsible for the creation of the new Collaboration Portal (internal, center-wide), including management and troubleshooting with a focus on planning, architecture, designing, creating, and implementing enterprise SharePoint solutions. Manage over 80 Active Directory (AD) Groups which counts for well over 4,000 users with direct access to the portal. Most recent: Sole responsible for the planning, architecture, design, creation, and implementation of the new Collaboration Portal (external, center-wide) based on individual project sites. Provide access control management, implementation of new functionalities and other enhancements.

Provided advice and recommendations in SharePoint best practices used on information and site taxonomy, governance, managed properties, check in/out, versioning, item and document level permissions, security and user account management, workflows, as well in content and information management. Constantly provide customer support, leadership, and work guidance to less experienced personnel.

Prototyped different SharePoint features to help site admins identify possible solutions to enhance old or outdated processes. Continuously assist new users on their transition into SharePoint and provide group or individual training.

Enhanced application features by designing and implementing two complexes, individual (out of the box) customized scalable and extendable SharePoint solutions utilizing basic programming skills in client-side scripting language (JavaScript, jQuery, .Net, etc.) to enhance portal capability based on client

requirements. The Monthly Activity Report (MAR), and the Master Team (shared) Calendar with multiple colors and views displaying different information.

Developed a custom email (eAlert) feature which allows the MAR manager to send a “Ready for Review” alert to the management group; modified custom formula used to determine entries aging status. Utilized

InfoPath 2010 to connect a tasks list with a calendar to display current and upcoming projects with the ability to create reports, custom metrics, and detailed Key Performance Indicators (KPI’s). Developed a

customizable Health and Fitness Challenge to capture user inputs based on their performance and other criteria. Developed an extremely detailed Challenge Survey to compile user experiences and feedbacks. Responsible for maintaining 2 custom Challenges and their independent surveys simultaneously in conjunction with additional duties.

Provided continuously site auditing to confirm governance adherence and provide proactive support. Ability to engage in multiple initiatives simultaneously. Apply detailed knowledge of technical procedures to make sound decisions while serving as a credible resource for senior management personnel. Ability to work with all levels of internal staff, as well as outside clients and vendors.

Maximum scope of end-users in production environment: 12,000 (including external partners)

MOSS 2007 Enterprise Administrator (Consultant)

Jul 2010 – Jun 2011, TASC / Northrop Grumman, (CDC), Atlanta, GA

Duties

Served as SharePoint Administrator, Developer and Trainer. Responsible for the creation of the new Collaboration Portal (division level).

Provided advice and recommendations in SharePoint best practices used in information and site taxonomy, managed properties, check in/out, versioning, item level permissions and user account management, workflows, as well in content and records management.

Developed step-by-step and very specific training material to assist users on their transition into SharePoint.

Assisted pre-elected site admins and regular end-users to identify and maximize SharePoint capabilities while providing group or individual training to approx. 100 users within a 2 weeks period.

Developed two separate (out of the box) solutions, one for the Monthly Activity Report, and the other to display a Team (shared) Calendar.

Maximum scope of end-users in production environment: 5,500 (w/out external partners)

Information Systems Analyst and Applications Developer

Nov 2009 – Jun 2010, ITT Information Systems, DC area

Duties

Served as SharePoint 2007 Administrator and Developer. Responsible for the creation of a prototype to demonstrate multiples site branding.

Provided advice and recommendations in SharePoint best practices used in information and site taxonomy, managed properties, versioning, item level permissions, workflows, as well in content and records management.

Assisted end-users to identify and maximize SharePoint capabilities. Provide individualized training to current and prospect users. Serve in additional roles and capacities such as supporter and/or consultant.

Assisted the development team to create an application determine to capture incoming user’s location by TCP/IP.

Maximum scope of end-users in production environment: 3,500

MOSS 2007 Enterprise Administrator and Applications Developer (Consultant)

Jul 2009 – Oct 2009, Spherion, Patrick Air Force Base, Florida (based of ATL, GA)

Duties

Served as MOSS 2007 Enterprise Portal Administrator and Developer. Responsible for the delivery of the project architecture, design, and deployment to include planning, estimation, coding, issue resolution and quality assurance in a MOSS 2007 environment.

Provided technical expertise in portal vision, challenges, and direction. Work with business stakeholders to gather requirements, and workable solutions to develop the new SharePoint Portal.

Provided advice and recommendations in SharePoint best practices used in information and site taxonomy, as well in content and records management.

Maximum scope of end-users in production environment: 5,000

MOSS 2007 Enterprise Administrator and Applications Developer (Consultant)

Mar 2009 – Jun 2009, TEK Systems (SAIC), Scott Air Force Base, Illinois

Duties

Served as MOSS 2007 Enterprise Portal Assistant Developer and Administrator supporting the development, installation, configuration, and maintenance utilizing Virtual and Physical environments.

Worked with Senior Architects from Microsoft on two separate teams – SharePoint Development/Testing and SharePoint Administration.

Involved on migrating entire database from legacy system into MOSS 2007 utilizing Quest.

Reviewed past documentation and provide solutions to new process in compliance with Air Force MOSS standards.

Modified out-of-the-box (OOB) features to provide additional functionality.

Maximum scope of end-users in production environment: 100,000

MOSS 2007 Enterprise Administrator and Web Designer/Developer

Aug 2007 – Dec 2008, General Dynamics Information Technology, Kuwait

Duties

Served as Web Server Administrator (two different Coalition Networks), responsible for providing maintenance, modifications, and updates with very minimal down time. Served as MOSS 2007 Enterprise Portal Administrator supporting the installation, configuration, and maintenance of Dell Edge servers. Involved on initial implementation and installation of Data Replication Procedures (Bit level) utilizing (Infonics/iOra) software across domains while safeguarding critical and valuable information.

Served as Web/SharePoint Designer and Developer using FrontPage 2k3, Dreamweaver, SharePoint Designer 2007, CSS, ASP, ASP.NET, HTML, C# (occasional) and JavaScript. Customized pre-existing and new applications like Workflows, Web Parts, Lists, Dashboards, and Features based on End-user’s experience driven by mission requirements. Experienced using SQL 2000 & 2005, IIS, .NET Framework 2.0 & 3.0, and Web Parts Pages (XML).

Provided group and individual training to over 500 staff members on SharePoint 2007.

Involved on initial testing and implementation of Data Migration utilizing Metalogix.

Enforced SharePoint Site Security as it relates to Active Directory Domain Groups.

Maximum scope of end-users in production environment: 25,000

Information System Integration Team Chief

December 2004 – August 2007, US Army, US

Network Team Chief

February 2001 – November 2004, US Army, US

Administrative Assistant

April 1998 – January 2001, US Army, US

Courses

Yammer 2018: Essentials

MS Azure: Essentials

Office 365: Deployment, Provisioning & Administration

Network+

A+ Hardware & Software

SP Online: Essentials

MS Project Server: Administration

Microsoft SharePoint Foundation 2013: Site Administrator

MS 5061 – Implementing Microsoft Office SharePoint Server 2007

Information Systems Analyst/Operator and Supervisor Courses

Administering Microsoft SQL Server 2000 Database

IASO & IMO Certification Courses

Programming Languages:

FrontPage 2003; Dreamweaver MX 2004; Visual Studio 2005 & 2008; .NET Frameworks 2.0 - 4.x; JavaScript; HTML; CSS; jQuery; ExtJS; C#; CSOM; JSOM; PowerShell & MS SharePoint Designer 2003 – 2013

Networking/Protocols:

TCP IP, HTTP/S, FTP, SMTP & DNS

Applications Software:

MS Office Suite 2000 – 2016; Documentum

MS SQL 2003 - 2017

MS Project 2007 – 2016 (PWA)

MS SharePoint 2001 - SharePoint Online / MS Office 365

MS Power Platform (Apps, Automate & BI)

Management System/Automation Software:

Cherwell

ServiceNow

Remedy

Degrees:

MS in Information Technology Management, 2005, Touro International University, California, US

BS in Computer Science (Programming), 1993, Inter-American University, Ponce, PR

Contact this candidate