LINDA SMITH
MANAGEMENT
South Africa USA Australia
ABOUT ME
Paralegal Studies
Ashworth College USA
2008
Leadership Program
Juniper Perth, WA
2016
Perth, Western Australia +61-043**-***-**
**********@*****.***
/in/linda-smith-aus/
2007
RVA Accreditation RVA WA Perth, WA
2015
Succession Management Program (Partial) Juniper Perth, WA
Experienced, energetic, and adaptable manager with a 30-year successful solid track record in the office, retail, and real estate domains, improving systems and ensuring exceptional client experiences. With a knack for relationship building, outstanding leadership experience, a firm foundation of legal knowledge, high standards of exce- llence, and a gift for reputation management in the media, able to provide the complete management package to any company seeking to improve its performance. As a lifelong student, looking for a job that will allow me to continue to grow.
KIMBERLEY RESORT
Feb 2022 - Mar 2022
General Manager (relief)
RSA and Approved Manager certificate.
Management of resort accommodation, staff, restaurant, bar
ST IVES MURDOCH Feb 2021 - Dec 2021
Village Manager
•Management of 364 villas close to 500 residents.
•Dealing with staff and contractor management.
•Managing budget by the policies for different running projects.
•Designing and managing events while focusing on Welfare.
•Dealing with site project management.
Juniper (Rowethorpe Village) Perth, WA Feb 2014 - Jan 2021
Village Manager
•In charge of overseeing 214 independent living units.
•Marketing analysis, event management, and promotional strategies.
•The village's master plan (in consultation with residents and staff).
•Managing and supervising both employees and contractors.
•Customer service from first sales (offer acceptance and contracts) to day-to-day resident life.
Monitoring & managing knowledge of/compliance with: OSH, budgets, ACAT, the Retirement Villages Act, aged care applications and consumer-directed care.
PR/Marketing Award (Winner)
Port Shepstone Round Table
PR Manager Award (Winner)
Retail International / Sanlam Properties
Manager's Award (Finalist)
Nominated by colleagues/staff/residents
Bloomers – Sales
RAAFAWA Perth, WA 2011 – 2014
Estate Manager
•Supervised 240 independent living units within the village.
•Budgeting, insurances, welfare, customer service, and consumer-directed care.
•The complete sales funnel event planning, sales presentations, waitlist management, and contract negotiations.
Membership development, contractor management, and team leadership.
Baker RDS Perth, WA 2010 – 2011
Sales & Marketing Manager
•Creating a daily newsletter and contributing to SPE Magazine with information.
•Researching the resources sector (oil and gas) and securing company growth chances.
•Creating bids, planning conferences, and coordinating schedules for the Asia Pacific Region's Corporate Promotional Profiling.
RVA WA Perth, WA 2009 – 2010
Regional Manager (Western Australia)
•Successfully organized a regional conference in 3 months (venue, speakers, catering, sponsorship, etc.).
•Collaboration with the West Australian on a special lift-out edition entitled "Best of the West"—.
•The initial advertising budget was $60K, but it quickly grew to $100K+.
•Propelled network efforts for the retirement business (hosting events and forums for WA village managers).
•Dealing regular negotiations between the WA Residents Association (WARVRA) and the Department of Commerce.
•In command of Membership Growth and composing a weekly quarter-pager for the West Australian.
Jumbo Overseas Inc Orlando, Florida 1998 – 2008
Office Manager
•Planned and implemented modifications to upgrade the accounting system and operational procedures (Quick Books Pro).
•Responsible for adhering to state licensing, detecting OSH hazards, and adhering to policies and procedures.
•Ensured that continuing education requirements were satisfied by leading, mentoring, and coaching coworkers.
FBI Orlando, Florida 1998 – 1998
Office Manager
•Developed and supervised strategic partnerships with employers, clients, and state/government agencies.
•Worked with clients to produce a positive output in Business Sales Procedure delivery.
•In responsibility of Accounts Payable, Accounts Receivable, and Database Maintenance.
Retail International / Sanlam Properties South Africa 1990 – 1998
PR & Marketing Manager
•Skillfully organized activities, shows, and promotions to create public attention and boost retail sales.
•Developed and propelled the positive image of the shopping center through news coverage and advertising.
•Created weekly press layouts, garnering numerous compliments on the quantity of free publicity received (resulting in the company's "Merit Award").
•Published and distributed a newsletter for tenants of the shopping centre.
•Encouraged internal and foreign competitions.
Committee Member
Curtin University - CCSAG Board Member
Boronia Pre-Release Centre for Women
Available upon request