Medical Billing Customer Service

Profile

Seeking opportunities for advancement and higher-level training. I am a qualified candidate with previous experience in hospitality management and extensive experience in the medical field. Knowledgeable with Microsoft Office, Quickbooks and medical terminology.

Experience

Medical Biller, Tritech Healthcare — 09/2021-Present

•Submit IHCFA claims

•Knowledge of multiple EHR systems

•Claims Connect for claims status

•Processing medical bills

•AOB & EOB

•Denial processing

•Arbitration processing

•Excellent patient service via phone

Caregiver, Home Instead Senior Care — 07/2020-08/2021

•Taking patient vitals

•Medication management

•Scheduling doctor appointments

•Shopping, cooking, cleaning and laundry

•Responsible for all patient care needs

Customer Service/Administrative Assistant, Propark America/ABM — 12/2017-07/2019

•Provided exceptional customer service when answering phones and in person

•Managed keys and kept track of valet tickets

•Main point of contact for communication with guests, staff and management

•Assisted office manager with various clerical duties, data entry and all other tasks needed

Distributor, Young Living Essential Oils — 01/2016-Present

•Assuring customer service satisfaction

•Taking incoming orders and distribution

•Inform and educate customers on products and health and wellness

•Product marketing

•Generating return customers

Education

New York Medical Career Institute — NA/PCT 01/2019-04/2019

Keiser Career Institute, Florida — Medical Assistant/Billing & Coding 01/2000-05/2001

Skills

•Medical Billing/Coding ICD-9

•Strong Administrative Skills

•Highly Organized

•Multitasker

•Strong Communication Skills

•Data Entry

•Microsoft Office Suite

•Quickbooks

•Marketing

•Quick Learner

References

Available upon request

516-***-****

****************@*****.***

6 Pintail Lane

Levittown, NY 11756

ANNMARIE HAMMER

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