Appointment Setter Teller Supervisor
Resume:
GEORGE RODDY III
Cleveland Hts, Ohio 44118
Email: ******.******@*****.***
Professional Profile
Motivated energetic and professional individual with high expectations to excel. Customer focuses and displays excellent Customer Service Skills. Thus far, my skills and ability have allowed me to obtain a wide range of transferrable skills in Public Communications, Supervisor and Management. Great problem solver and highly skilled in rectifying dispute resolutions. Experience in Dispatching, Wheelchair Ambulate Driver, Compliance Regulations and safety procedures for transporting U.S Veterans, dialysis and private patients. Skills Profile
Highly qualified, talented and enthusiastic person, experienced working with people; providing customer service, support, guidance and resource assistance for client needs.
Teller Supervisor, Order Foreign Currency Oversee Vault and Inventory of Monetary Instruments.
Cash Handler prepares Deposits and Itemized Statements for daily Reporting and Auditing.
Team leader for Community Service, Special Projects and Volunteer Coordinator.
Store Manager Operations in Rent to Own Merchandise and Short Term Rentals.
Credit Service Account Manager, Monitor Customer Accounts Accomplish Weekly Goals.
Appointment Setter, Trip Coordinator, Dispatcher, Data Entry Patient Demographics in Recue Dispatch and Billing Data Base Systems. With a Batch Mixer and Assemblers background. Professional Experience
Cleveland Greater Rapid Transit Authorities Cleveland, Ohio (2015 to Present) Full-time Bus Operator, CDL Class B license driver. I operate 40 to 60 foot Nabbi, Articulate coaches, MCI and Gillig multi-passenger buses. I Drive multiple routes as required, I have several accomodations for executing service as a team player and customer service.
CTS Transportations Cleveland, Ohio (2014 to 2015) Driver, Dispatcher for County Passport and Wavier qualified clients. Pickup and drop off to work and medical facilities for Doctor Appointments. CPR certified and updated for Defensive Driver Trained. I drive and operate Wheelchair vehicles with hydraulic lifts and strap tie downs, Passenger vans and Staff cars. Mobil Martin EMS Cleveland, Ohio (2012 –2014)
Dispatcher, wheelchair ambulate EMS driver local and in out of state. Appointment setter, schedule, plan and organize trips for Veterans and dialysis or private patients. Transport and secure clients with disabilities challenges to doctor appointments to and from home. ● Operate modified passenger vans with lift, tie straps and emergency supplies. Follow up calls with patients for daily pickup coordinate and oversee driver’s time management. PNC Bank Brecksville, Ohio (2012 -2012)
Default Specialist, Direct incoming calls to departments needed for calls resolution, work on outbound dialer to clients in default of payment schedules. Oversee problem solving with payment arrangements, extensions, modifications and collections. Meet deadlines and goals; participate in staff competitions and community outreach. Key Bank Garfield Heights, Ohio (2007 – 2010)
Senior Teller, branch key holder, operate merchant window, lead teller help assist and supervise transactions such as overrides and troubleshooting. Make referrals and obtain product knowledge for lead sales as well as research clients for investments opportunities. Operate and organize cash vault, order US and Foreign currency, coordinate and organize staff for community service.
Renter Center Cleveland, Ohio (1998 – 2000)
Assistant Manager perform all store operations as sales associate, credit manager, deliveries, service merchandise and team organizing. Was promoted twice as credit manager and then service manager. Also did money drops, daily/monthly reports and inventory.
EDUCATION:
Cleveland Christian Academy CDL Class B
American Heart Association- Certified to Transport by: Cuyahoga County Board of Mental DD
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