Quality Manager Safety Coordinator
Resume:
SUMMARY OF QUALIFICATIONS
Motivated, energetic, self-starter with over twenty years of
experience in the Nursing field and in management, quality improvement, and consulting in the health care industry.
Implementation of quality improvement systems in hospitals resulting in full Accreditation’s.
Articulate and persuasive in written and verbal communication with patients, staff and professional peers.
Proven ability as an independent problem-solver, negotiator and in follow-through to meet deadlines.
PROFESSIONAL EXPERIENCE
Quality Manager January 2017 - Present
Occupational Health and Safety &
Patient Safety Coordinator
Hôpital Français Du Levant, Sin el fil, Lebanon
Quality / Occupational Health and Safety & Patient Safety Coordinator
(Hôpital Français Du Levant / January 2009 - December 2016)
Create and manage functions of quality improvement, infection control and health information management and risk management policies.
Lead multi-disciplinary team to educate and facilitate the implementation of the quality improvement system.
Manage the combined functions of medical records and quality improvement.
Follow up the health status of all the employees in the hospital.
Follow up and ensure patient’s safety and patient’s satisfaction during hospitalization.
Work with operating staff to establish procedures, standards and systems.
Orient, train and coach employees; plan, monitor, and review compensation actions to enforce policies and procedures.
Prepare and follow systematically all the departments in the hospital to self-assessments.
Develop quality and safety assurance plans by conducting hazard analyses; identifying critical control points and preventive measures.
Achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; identifying and resolving problems; completing audits; determining system improvements; implementing change.
Prepare quality documentation and reports by collecting, analyzing and summarizing information including KPI’s.
Update job knowledge by studying trends and developments in quality management; participating in educational opportunities; maintaining personal networks.
Manage all the documentation organization and planning to drive continuous quality improvements and ensure compliance with standards at both national and international level.
Active member in different committees (CLIN-CLUD-CRU-OR-Patient record...)
CARLA
AL GHARIB
DANIEL
Quality Manager,
Occupational Health
and Safety & Patient
Safety Coordinator
Contact
Address
Douar, Metn, Lebanon
Phone
*************@*****.***
Skills
Microsoft office:
Excel, Word, Power point
SPSS
Responsibility
Critical thinking and
creative problem solving
Professionalism
Communication skills
Languages
Arabic
French
English
2
Nurse in Charge Nov.2007 - Dec.2008
Surgery/Medicine/Geriatric unit
Hôpital Français Du Levant, Sin el fil, Lebanon
Responsible for providing quality health care services to patients and improving consistently in the performance.
Provided all kind of care related to patients cases at medical and psychological levels.
Managed staff improvement and training, clinical practice, administration and control, consultation and support.
Excellent problem solving skill and logical as well as scientific thinking to construe technical data and solve a broad range of problems.
Use complicated statistical methods to make financial arrangements and offer productivity evaluation.
Able to understand, adjust and respond calmly under tense situations.
Excellent communication and interpersonal skills. Executive Nurse August 2001 - Sept. 2007
Operating Room/Central sterilization
Sacré Coeur Hospital, Hazmieh-Brazilia, Lebanon
Plan, direct and evaluate nursing care service under supervision.
Make sure all procedures and services are in compliance with policies and regulations, also maintain and promote the mission and vision.
Assist and work together with multidisciplinary team members during operations.
Responsible for maintaining hospital safety regulations, infection control policies and risk management.
Provide nursing care services ensuring quality and family-oriented care is delivered.
Performed many tasks including discharge planning and providing instructions to patients and their family.
EDUCATION
Diploma, Certified accreditation surveyor training program 2016-2017 accredited by the International Society for Quality and Healthcare-ISQua Gates group, Lebanon
Masters, Management & Quality of health institutes 2011-2013 Lebanese University, Fanar, Lebanon
Bachelor of Science, Nursing and Health Care 2004-2007 Antonine University, Baabda, Lebanon
T.S., Nursing and Health Care 1998-2001
St. Vincent Institute, Hazmieh-Brazilia, Lebanon
PROFESSIONAL ACTIVITIES
Training and Seminars related to Quality, patient safety and nursing 2009 - 2016
Training Program for Syrian nurses at 3 private hospitals in Syria with IECD (European Institute of Cooperation and Development) Oct.2009 - April 2010
Conduct two surveys at Cheikh Ragheb Harb hospital and Dar El Amal Hospital 2016-2017
CARLA
AL GHARIB
DANIEL
Quality Manager,
Occupational Health
and Safety & Patient
Safety Coordinator
Contact
Address
Douar, Metn, Lebanon
Phone
*************@*****.***
Skills
Microsoft office:
Excel, Word, Power point
SPSS
Responsibility
Critical thinking and
creative problem solving
Professionalism
Communication skills
Languages
Arabic
French
English
Contact this candidate