Customer Service Photographer

Mark A. Berger

614-***-**** Columbus, OH ***** *********@*******.**.***

PROFESSIONAL SUMMARY

Professional photographer with 15+ years’ experience providing customer service and outstanding photography with a wide range of experience. Dedicated to quickly resolving problems by listening to the customer, analyzing the details, and skillfully developing a solution. Experienced in Graphic Design concepts: Photoshop, Illustrator, and Quark.

Areas of Strength

Professionalism

Critical Thinking

Problem solving

Organization Attention to Detail Research

PROFESSIONAL PHOTOGRAPHY EXPERIENCE

Owner

Focus Photography, Columbus, OH 2006 - Present

Oversee all aspects of photography studio and freelance photography business. Control flow of work, field phone inquiries, organize and deliver large orders.

Developed a loyal customer base through accurate assessment of customer needs and appropriate recommendation of products and services.

Interview / hire personnel

Evaluate inventory and order supplies

Establish annual budget including billing and accounts payable

Develop and build "set" designs

Created my own business website www.focusfoto.com OTHER EXERIENCE

Assistant Store Manager

J. Riggings, Inc., Ann Arbor, MI

Directed and supervised employees engaged in sales, took inventory, reconciled cash receipts, and problem solved with customers and staff.

Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints

PROFESSIONAL AFFILIATIONS

Phi Chi - National Psychology Honor Society

Pi Delta Epsilon – Natl. Journalism Honorary

Eagle Scout

EDUCATION

Bachelor of Fine Arts Photography

Wittenberg University, Springfield, OH

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