Saudi Aramco Company, Senior Logistics Coordinator, Travel Coordinator

Senior Logistics coordinator and outstanding performer in International Freight Forwarders and Personal Effects shipment contracts within Saudi Aramco Materials Logistics Department Global Logistics Division. Proven success in leadership, operational excellence, and organizational development with keen understanding of elements of Global Logistics business. Recognized for inspiring management team members to excel and encouraging creative work environments. Travel Coordinator with over 8 years of successful experience in Hotel & Ticket reservation and event's Conferences. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills

Strategic decision-making Spatial Decision Support Systems Logistics support and recovery Logistics knowledge

Import/Export Requirements Knowledge Shipment Coordinating

Logistics functioning Working with specialists

Work History

Feb 2000 -

Nov 2017

Decision Making

Saudi Aramco, Dhahran, Eastern

Maintained excellent attendance record, consistently arriving to work on time. Drove operational improvements which resulted in savings and improved profit margins.

Oct 1991 -

Nov 2017

Feb 2001 -

Dec 2009

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Completed skilled administrative work to support all office staff and operational requirements.

Completed and filed financial documentation for accounting purposes. Organized paperwork such as charts and reports for office and patient needs. Enhanced office efficiency by handling 190+ callers per day.

International Logistics Specialist

Saudi Aramco, Dhahran, Eastern

Utilized strategies to improve logistics management procedures.

Used SAP and Contractors to analyze and improve facility layouts and storage rack systems.

Produced and improved well-organized layouts, targeted material movement plans and detailed process maps to enhance operations.

Prepared and delivered high-quality employee training to help companies eliminate overhead, material and labor costs.

Applied understanding of simulations, data analytics and diverse tools to construct and implement strategies for optimizing logistics.

Maintained excellent attendance record, consistently arriving to work on time. Drove operational improvements which resulted in savings and improved profit margins.

Managed 135 intermodal domestic and overseas import-export operations on average per day.

Boosted customer satisfaction ratings by 95% by providing effective solutions. Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.

Travel Adviser

Saudi Aramco, Dhahran, Eastern

Researched cruises, airfare options and siteseeing options to best meet client expectations.

Resolved travel problems, processed complaints, and issued refunds to maintain customer satisfaction.

Booked transportation using booking engines and Sabre GDS, made hotel reservations, and collected payments to optimize trip planning.

Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.

Managed 620 intermodal domestic and overseas import-export operations on average per day.

Boosted customer satisfaction ratings by 98% by providing effective solutions. Oversaw every phase of supply chain, from purchase order to delivery to

Sep 1987 -

Aug 1990

invoicing, targeting 100% end-user satisfaction.

Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.

Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.

Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.

Invoice Verifier

Saudi Aramco, Dhahran, Eastern

Maintained excellent attendance record, consistently arriving to work on time. Monitored social media and online sources for industry trends.

Drove operational improvements which resulted in savings and improved profit margins.

Resolved conflicts and negotiated mutually beneficial agreements between parties.

Managed 1500intermodal domestic and overseas import-export operations on average per day.

Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.

Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.

Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.

Education

Apr 1984 -

Aug 1987

Mar 1981 -

Oct 1983

High School Diploma

Saudi Aramco - Dhaharan

High School Diploma

High School - Dammam, Saihat

Languages

Arabic & English

Certifications

First Aid/CPR Certified

Certified Information System Security Professional (CISSP)

Interests

Volunteer Work/Community Involvement Traveling

Reading

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