Sales Executive Customer Service

CURRICULUM VITAE:

P.Balakrishna

Email: *********************@*****.***

Mobile No- +91-888*******

OBJECTIVE:

Seeking a Cruise Attendant position in a stable company where I can use my skills to benefit the company that offers professional growth while being resourceful, innovative and flexible.

WORK EXPERIENCE:

1.Worked as Commercial Executive in Purchase Department using SAP Application HANA Module GI Group, GI Staffing services Pvt. Ltd. Worked for client Coromandel International limited.

From (22-05-2020 - 31-08-2022).

ROLES & RESPONSIBILITIES:

Making orders according to the requirement of project requirements.

Having direct contact with the vendor regarding pending orders which has raised against them.

Contact with transporters for arranging transport from our works.

Having Negotiations with vendors regarding prices with help of an accounts person.

Understand and ensure compliance with applicable procurement policies, standards, and regulations.

Lead execution of RFPs and other sourcing events.

Develop new or existing suppliers to improve sourcing options to meet execution strategy

Review purchase requisitions to assure scope is properly specified as to description and/or use.

Develop sourcing strategies as required for commodities assigned.

Identify qualified suppliers and obtain competitive quotations.

Analyze proposals to determine the best proposition, and negotiate with successful supplier, prior to placement of purchase order.

Create purchase orders using an ERP system and track transactions through order, receipt, invoice reconciliation, and payment.

Serve as the primary contact with suppliers. Ensure required deliverables are maintained.

Develop and maintain internal interfaces with project managers, project controls, engineering, and other internal personnel.

Provide ongoing purchasing contract administration including revision management, warranty claim resolution, discrepancies settlement, etc. as required during the life of the contract.

Perform all other duties as assigned.

2.Worked as VAS Associate in Voice Gate Technologies Pvt. Ltd, Hyderabad.

From (01-04-2016 to 27-10-2018)

ROLES & RESPONSIBILITIES:

Developing relations with well performing vendors for meeting purchase needs as per ISO 9001-2000 standards.

Selecting and rating vendors on the basis of their performance on multifarious parameters such as quality control & Manufacturing standards.

Holding techno-commercial discussions with the vendors on a host of issues such as price, delivery schedule, quality etc.

Ensuring that all the purchase activities are executed in time to ensure on-time management of project activities

3.Worked as Senior Sales Executive in Life style Retail Landmark Group Company, Hyderabad. From (16-04-2013 to – 18-12-2015)

ROLES & RESPONSIBILITIES:

Be the first point of contact for customers to help them make the right choice of product as per their requirement.

Help customers make the best use out of their products by showing them a demo of what their product can do.

Be abreast with all products, services and their specifications.

Be part of a continuous learning process to keep your knowledge up to date.

Understand the retail sales process and the various compliances that need to be adhered to.

Provide outstanding service to ensure high customer satisfaction.

Be target oriented.

Communicate product features and benefits and unique selling points clearly to address

Perform all store operations in a safe, effective and efficient manner

To achieve the KPI target of Retailer and Distributor expansion

To plan and roll out In-shop meets and other training meets as per guidelines

To provide training to the Sales team of SFAs / Distributors and to the network of Retailers

4.Worked as Business Development Executive in Bharath Serums and vaccines Ltd. Mumbai. From (14-04-2012 to 14-04-2013)

ROLE & RESPONSIBILITIES:

Marketing our brand/products to various users/organization.

Cold callings with daily clients meetings

Maintain business relations with clients & generate new business for the company.

New Dealer appointment and Sales generation from dealers and direct clients.

Lead Generation & proactive follow-up on leads, convincing and conversion.

Actively seek out new sales opportunities through cold calling, networking and social media.

Daily /Monthly reports in CRM software.

5.Worked as Territory Business Executive in VIVO life sciences Pvt Ltd. Hyderabad. From (19-05-2011 to 14-04-2012).

6.Worked as Customer Service Executive in Mahindra Satyam Pvt Ltd. Hyderabad. From (25-11-2009 to 14-05-2011).

EDUCATIONAL DETAILS:

Completed M.C.A From Osmania University Hyderabad.

Completed Graduation B.com from Osmania University Hyderabad.

Completed Intermediate with M.E.C Group from Board of Intermediate Education A.P.

Completed Matriculation from Vivekananda High School at Hyderabad, under Board of Secondary Education A.P.

TECHNICAL SKILLS:

Operating Systems: Windows 98, Windows XP.

Software: SAP Module, MS word, Excel & Internet Application

PERSONAL PROFILE:

Name: Pandikonda Balakrishna

Fathers Name: P.Ramesh

Date of Birth: 26-06-1986

Marital Status: Married

Linguistic Ability: English, Telugu & Hindi.

Permanent Address: 13-6-438/A/143; PLOT NO 203; Satyanarayana colony,

Gudimalkapur, Mehdipatnam, Hyderabad – 500006.

DECLARATION:

I here by declare that the above said are true to best of my knowledge and belief. I earnestly look forward to work with your esteemed organization in an appropriate position and prove myself worthy if given a chance.

PLACE: Hyderabad

DATE : 01-03-2022

Contact this candidate