Jeffery Ollie
Enrollment Specialist/ Customer Services Representative
Chicago, IL 60644
**************@*****.***
To secure a position that allows the opportunity to utilize my skills and abilities, with advancement
opportunities. Also to obtain a career orientated position with a reputable organization that recognizes
and rewards hard work and allows room for advancement. Well regarded for my leadership,
organizational, interpersonal and motivational skills. Ability to adapt and learn quickly, observe
knowledge and translate knowledge.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Manager
wendys - Chicago, IL
July 2015 to Present
*opening/closer manager making sure that employee understand the high standards of customer service
far as cleanliness and hygiene,quality assurance,staff morale,also making sure training and performance
are been maintained.resolving currency shortage or overage problems.
*routinely checking the store to ensure it meets the agency code requirements and assign kitchen tasks
to employees and follow up behind them to make sure the task complete properly and efficiently
*ensure that certain time limits is not reached either in the drive -thru or in the restaurant itself.oversee
the production of food and beverage items to make sure employees are distributing food at its appropriate
temp and quality.
Customer Service Representative
Enrollment Specialist/ Customer Services Representative - Chicago, IL
June 2015 to December 2015
Receive inbound/outbound calls
* Assist prospective and current members with choosing Medicare Health insurance plans
* Review plan information with current and prospective members and enrolled prospective members in
to Medicare plans
* Assist current members with information about their current plans
* Maintained communication with member services department and supervisors
* Input health assessments and new customers information into system
CERFICATED TRAINER
Potbelly sandwich shop - Chicago, IL
August 2014 to May 2015
CASHIER
* PREPPING
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