Executive Assistant Office Manager

Javed S. Malik

***** ********** *****, ********, ** 20109 **********@*****.*** 540-***-****

PROFILE

Highly creative, knowledgeable and skillful professional with more than 20 years’ experience in hotel and restaurant management. Self-motivated and guest services oriented individual, equipped with great organizational and strong leadership skills.

AREAS OF STRENGTHS

Quality Service

Crisis Management

Guest and Employee Relations

Budget/Finance

Risk Management

Organization & Analytical Skills

Stock Control

Staff Supervision

Leadership & Development

WORK EXPERIENCE

Brinker International/Maggiano’s Little Italy, Washington, DC 2014-Present Manager/Banquet Operations

Managed more than 300 seat restaurant. Collaborated with the staff for the development and implementation of Banquet operation and new menus and local F&B marketing programs.

Organized budget, controlled expenses and labor costs, maximized profitability or margin of profit.

Dealt with Labor control, P&L statements, and guest service satisfaction; maintained all vendor’s list as well as safety and security management.

Planet Hollywood/Buca di Beppo – Winchester VA 2012-2014 Paisano Partner

Administered overall restaurant operations. Facilitated trainings and executed strategies to motivate employees in order to improve self-esteem. Developed excellent guest relations. Developed associates and managers to achieve their maximum potential and assisted in attaining goals to augment to higher position.

Arranged deadline for budgeting, P&L statements, and restaurant operational income.

Rendered exceptional guest services

HOTEL MANAGEMENT CAREER

1979 - 1990

General Manager, Potomac Hotel Group – Washington, DC Executive Assistant Manager, River Inn – Washington, DC Rooms Division Manager, Georgetown Inn – Washington, DC Front Office Manager, The Watergate Hotel – Washington, DC Managed the budgets and financial plans and controlled expenditures. Promoted and market the hotels and set and achieved sales and profit targets. Supervised the maintenance, supplies, renovations and furnishing. Ensured the events conference as well as the security of the hotel and guests.

Forecasted annual financial projections and cash flow statements for future growth.

Prepared and monitored budgets, cost control associated with hotel activities.

Provided excellent customer relations, management skills, recruiting employees and managers.

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