DESNY K. ECHEVARRIA
PHONE: 813-***-****
E-MAIL: *********@*******.***
SUMMARY OF EXPERIENCE
EXPERIENCE IN CUSTOMER SERVICE, SALES (RETAIL, TELESALES AND BANKING PRODUCTS).
E-COMMERCE, RECRUITING, TRAINING AND LEADING SALES TEAMS.
STRONG ORGANIZATIONAL SKILLS, RELIABLE, WITH A CAN-DO ATTITUDE.
BILINGUAL (SPANISH/ENGLISH)
WORK HISTORY
JULY 2021 TO JANUARY 2022
ONE TOUCH DIRECT TAMPA
AT&T BUSINESS CARE MOBILITY REPRESENTATIVE
PLATFORMS: OPUS, KM, TELEGENCE, CLARIFY, TORCH
FEBRUARY 2019 TO MAY 2020
CHARTER INC (SPECTRUM)
BILINGUAL (SPANISH/ENGLISH) SALES AGENT
PLATFORMS: CRM, PANORAMA, COPILOT, ZENDESK
OCTOBER 2015 – SEPTEMBER, 2018
ASCENDA USA INC - 24-7 INTOUCH CLEARWATER
ABERCROMBIE & FITCH/ABERCROMBIE KIDS/HOLLISTER ONLINE STORE
CUSTOMER SERVICE, CERTIFIED SPANISH INTERPRETER, WORKING WITH PLATFORMS : CRM, FIVE 9, ORACLE AND IBM STERLING FOR E-COMMERCE.
APRIL 2015 TO SEPTEMBER 2015
AMERICAN AUCTION NETWORK TV INC.
ASSISTANT PRODUCTION CONTROL OF AUCTIONS
SEPTEMBER 2011 TO MARCH 2015
WELLBRIDGE INC (HARBOUR ISLAND ATHLETIC CLUB)
ASSOCIATE KIDS CLUB PROGRAM
OCTOBER 2009 TO AUGUST 2011
MERCHANT SELECT SERVICES (CREDIT CARD PROCCESOR)
OFFICE ASSISTANT
EDUCATION
BS ECONOMICS/ UNIVERSIDAD DE LIMA (LIMA - PERU )