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Customer Service Digital Marketing

Location:
Orlando, FL
Posted:
March 11, 2022

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Resume:

ENTREPRENEUR, ACCOUNTANT, ANALYST & BANK AUDITOR

Driven and Effective Team Leader, Tri-lingual

Strong analytical and organizational skills helped me excel in fast-paced global environment. Hardworking, diligent, industrious, avid learner and team player. I am open to new challenges and opportunities. Seeking a new leadership role with an innovative company and team to help me grow professionally.

PROFESSIONAL EMPLOYMENT EXPERIENCE

2020 – IT sales internship, Lansoft, Minsk, Belarus

Research and generate lists of potential customers

Help develop client relationships and retain existing accounts

Learn and apply sales techniques

2017 – 2020 SELF-EMPLOYED ENTREPRENEUR

Developed and managed a wellness practice in New York City. It is in the process of being transitioned to an online practice in response to the covid-19 environment

Developed and managed a boutique travel blog which is micro-targeted to travelers from Russia and Belarus. It is being migrated to a comprehensive social media management platform with content focused initially on US travel in the post-covid-19 environment

2013-2017 OJSC BANK VELEB, ECONOMIST II

Implemented a network of trade and service organizations accepting bank cards for payment

Trained employees on rules of servicing bank card customers and excellent customer service

Implemented questionnaires of organizations in accordance and compliance of preventing illegally obtained income and financing of terrorist activities

International banking

Monitoring of settlement operations with organizations

Helped implement the principles of information security in processing of data in accordance to PCI DSS standards

Technical support for operation of point-of-sale terminals, identification of problems and minor repairs

Self-motivated and a driver of change

EDUCATION

Bachelor of Science, Belarus State Economic University, Faculty of Banking 2009-2013

Specialty: Accounting, Analyze and Audit

Excel Proficient and Expert

Additional Certificates: Supply Chain Logistics; Digital Marketing Strategy

Semifinalist of international Olympiad Banks Battle in Kiev

LANGUAGES

English, Russian and Belarusian

WORK PERMITS

USCIS Approved I-766 EAD and does not require sponsorship.



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