Customer Service Sales Associate
Resume:
LARRY BECK
Post Falls, ID ***** 208-***-**** **********@*******.***
SUMMARY
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 20 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise. EXPERIENCE
10/2020 to Current Insurance Agent
LSB Insurance LLC Agency/ Farmers Insurance Post Falls, ID Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns. Analyzed customer needs and provided best options, upselling products and services.
Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
Maintained pleasant and cordial attitude at all times, even when issues arose.
Cultivated professional relations to establish long-term profitable partnerships.
07/2011 to 10/2020 Sales Associate
Fred's Appliance Coeur D'Alene, ID
Experienced selling GE Monogram, GE, Subzero, Wolf, Thermador, Bosch, DCS, Fisher Peykel, Bluestar, Bertazoni, Jenn-air, Kitchenaid, Maytag, Whirlpool, Electrolux, Frigidaire, Speed Queen, Samsung, LG, Perlick, Marvel, Danby and many other specialty appliances.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions. Processed orders through POS system and coordinated product deliveries. Sold various products by explaining unique features and educating customers on proper application.
Negotiated and closed deals with minimal oversight. Listened to customer needs to identify and recommend optimal appliance selections.
EDUCATION AND TRAINING
06/1979 High School Diploma
Milwaukie High School Milwaukie Oregon
Contact this candidate