Customer Service Specialist

BORBAJO, WILVY MAE

Address: Sta. Cruz, Mabolo, Cebu City, Cebu

Contact Number: +639*********

Email Address: **********@*****.***

CAREER OBJECTIVE

Experienced customer service specialist seeking a role in a dynamic work environment wherein I

can fully utilize my skills and knowledge, and further enhance them to contribute to my personal development and to the company as well.

SUMMARY OF QUALIFICATIONS

Able to carry out any customer service role professionally and effectively.

An ability to build relationship with customers, resulting in customer's satisfaction, retention,

and increased sales.

Provide information about products and services.

EDUCATION

SENIOR HIGH SOUTHERN CITY COLLEGES – MAIN CAMPUS

CENTRAL CAMPUS, PILAR STREET, Z.C, ZAMBOANGA DEL SUR

(2018-PRESENT) (UNDERGRADUATE)

SECONDARY ZAMBOANGA CITY HIGH SCHOOL – MAIN CAMPUS

DON TORIBIO ST., Z.C, ZAMBOANGA DEL SUR

(2013-2018)

ELEMENTARY TALON-TALON ELEMENTARY SCHOOL

LOGOY GRANDE RD., Z.C, ZAMBOANGA DEL SUR

(2007-2013)

(CONSISTENT WITH HONOR FROM KINDER TO JUNIOR HIGH YEAR)

(RECEIVED MULTIPLE AWARDS AND APPRAISALS IN SENIOR YEAR – G11)

WORK EXPERIENCE

• Service Crew at Japanese Wing Restaurant (May 2021-November 2021)

Banilad, Mandaue City, Cebu

JOB FUNCTION:

• Greet customers with pleasing personality

• Take and repeat orders

• Accept payments in cash and card

• Assist and provide excellent wait service to ensure satisfaction

EXPERTISE

• Fluency in English

• Excellent communication both oral and written skills

• Capable for analyzing and solving problems

Contact this candidate