Customer Service Clerk
Resume:
PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
ARTHUR BENJAMIN
LEROUGE
A 2962 Santeros Rd A, Santa Fe,
NM 87507
**********@*****.***
Efficient delivery service, professional in bringing solid background knowledge and great customer service to bring on an everyday basis. Keep clean, current records detailing every delivery and any notable incidents. History of maintaining vehicle in good working condition with clean appearance. Proficient in using GPS applications for accurate routing and tracking purposes. Order verification Package scanning Load balancing Vehicle inspection Safety monitoring Scheduling
Detail Oriented Great Customer Service Very neat, Organized and Efficient
Delivery Driver May 2020 - December 2020
FedEx Ground Santa Fe, NM, United States
Boosted customer service by helping with delivery times and dates and other basic shipping questions. Avoided delivery errors by closely following scanning, tracking, and documentation procedures. Protected customer packages from damage with safe handling and proper load balancing. During Covid pandemic we as drivers take extra precaution on keeping customers as well as ourselves safe. Social distancing, face mask and hand sanitizing after each delivery. Traffic Clerk/Shipping & Receiving February 2014 - August 2019 The State of New Mexico/G.S.D.
Staged merchandise by department, marked appropriately for placement in facility, and delivered merchandise to different departments.
Maintained accurate tracking system covering shipping and receiving transactions. Reconciled shipping invoices and receiving reports to verify count accuracy. Assistant Manager/Clerk June 1999 - July 2013
The UPS Store Santa Fe, New Mexico, United States Facilitated effective communication between customers and local vendors to up sell and cross sell UPS/FedEx services. Example: 2nd day air vs Next Day Air Supported robust sales program by coordinating deliveries with vendors and maintaining positive customer relations.
Contributed to successful business operations by keeping documents and files organized. Boxing and packing high value artwork such as oil paintings, wood carvings, sculptures and other expensive and valueable artwork.
L
EDUCATION
Logged in/out UPS, FEDEX, USPS, DHL packages on a daily basis. Daily bank deposits. Answer multi phone lines, sorted and boxed mail for our mailbox holders. Open and close business. Run end of day on CMS/POS as well as close out cash register and run any end of day updates.
Associates Degree/Business Administration May 2007 Santa Fe Community College
Contact this candidate