Flight Attendant Front Desk
Resume:
Chantovia Jackson
Dallas, Tx
[Genpact] Community operations (Richardson,Tx)(03-18)-Present
•Respond to user inquiries with high quality, speed, empathy and accuracy.
• Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community of users.
•Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.
•Enforce Client’s Terms of Use by carefully monitoring reports of abuse on the site.
[Mesa Airlines] Flight Attendant(Phoenix, AZ)(09-17)-(01-17)-Provide information, guidance, and assistance for safety and comfort to passengers.
•Conduct safety check before flight.
•Greet customers, check the tickets and accompany them to their seats.
•Prepare and serve drinks and food to passengers.
•Present emergency equipment and give instructions.
•Monitor and secure the cabin regularly.
•Comply with all aviation rules and regulations for safety and protection.
•Assist passengers and cabin crew during emergency situations.
•Provide special help to passengers with special needs (children, disabled persons, elders etc)
•Submit analytic reports concerning flight incidents.
[Starbucks] Barista (Rockwall, TX)- (11-2015)- (08-2017)
•Prepare store opening.
•Taking orders and up payment.
•Grinding coffee beans.
•Preparing and serving light food and snacks.
•Cleaning work areas, coffee machines, and equipment.
•Creating stock displays.
•Keeping track of inventory and placing new orders.
•Preparing the store to close.
•Top notch customer service skills.
•Ability to work well under pressure with high customer traffic.
•Taking initiative and working well independently
•Attention and an eye for detail.
•Flexible and works well with a team
•Knowledge of health, safety, and hygiene in the retail food production environment.
•Ability to multitask, juggling jobs such as taking orders, making drinks, ringing up customers, and
•Answer product questions. Stocked and rotated inventory regularly.
[First Convenience Bank]Personal Banker/Branch Mentor (Sachse, TX) (09-2011)- (09-2015)
•Welcomed Every Customer.
•Provided account services to customers by receiving deposits and loan
payments, cashing checks, issuing savings withdrawals, recording night and mail deposits.
•Sell cashier's checks, traveler's checks. Answer questions in person or on telephone; referring to our bank services.
•Cross-sells bank products by Complies with bank operations and security.
•Maintained customer confidence and protect bank operations by keeping information confidential.
•Contribute to team effort by accomplishing related results as needed. Complied with bank operations
and security procedures by participating in all dual-control functions, maintaining customer traffic surveys, auditing other tellers' currency.
[ Massage Envy]-Front Desk Receptionist (Rowlett, TX)- (01-2009) - (09-2010)
•Greeted every guest with a smile and a friendly word.
•Multitasked by answering phones, greet guests, answer questions, check out customers, and booking appointments.
•Give guests a good experience. Resolve any problem that may come up if possible.
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