Jenny Lites
*** ******* ****, **********, ** ****0
(845) 341- 6397
*********@*****.***
Objective
A highly motivated administrative professional fluent in English and Spanish. Able to work effectively as an individual and team player. Experience interacting with customers in a friendly, helpful and positive way. Extremely organized and detailed oriented.
Education
High School Diploma/ 1988
Graduated from Seward Park High School, New York, NY 10002
Experience
Orange County Department of Motor Vehicles, Newburgh N.Y
Motor Vehicle Clerk/ 10/2010- Current
-Motor Vehicle Clerk- Assist customers with all motor vehicles transactions. Call Albany to resolve any issues or complaints with their license, registration or any suspensions.
-Back-room clerk- Responsible for balancing the office and preparing deposit for the bank. Verify all documents used, place in order and ship to Albany for processing. Submit reports and summaries to main office with monthly totals.
-Excellent computer and communication skills.
HSBC Bank, Newburgh N.Y
Customer Service Rep/ 6/2000- 10/2010
-Opened and closed accounts. transferred funds and wired money. Placed stop payments and ordered checks. Assisted customers balance their accounts and check for any discrepancies. Assisted Head Teller with her duties and assumed a leadership role in her absence. Helped prepare shipment for the Federal Reserve. Cashed checks, accepted deposits and loan payments. Sell and explain bank products to customers and made phone calls as well.
Volunteer Work
-Family Church, Middletown NY/ volunteer as an Usher since 2009