Front Desk Attendant

Faduma Mohamed

Calgary, AB

*********@*****.*** 587-***-****

PROFESSIONAL SUMMARY

Self-motivated and detail-oriented with the ability to multitask while dealing with diverse demands. I am seeking an opportunity to join an organization that I can contribute using my previous experience and education.

ED U C ATI O N & CE RT I F I CAT I O N

Bachelor of Business Administration Financial Service 09/2019 – present Southern Alberta Institute of Technology – Calgary, AB WORK EXPERIENCE

Rise Community Link Resource Centre – Calgary, AB

Community Advocate (Contract) 02/2021 – 02/2022

• Researched and maintained awareness of community resources, referral processes, new programming, and eligibility requirements.

• Created a comprehensive plan with community members and connect them with on-going support and resources.

• Sent outgoing faxes, mail and forwards voicemail from the general mailbox to the appropriate staff member.

• Provided emergency aid fund for people in unexpected crisis. Silvera for Seniors – Calgary, AB 01/2018 – 01/2021 Dinning Attendant

• Served meals and beverages in a polite and professional manner, responsible for food preparation and clean up duties in the kitchen.

• Cleaned and set up the dining room and staff room.

• Assisted with the receiving and stocking of all food, non-food supplies, and chemicals. REL EV AN T EXPERI ENC E & V O L UNT EERI N G

Women’s Centre of Calgary – Calgary, AB 09-2021- Present Peer Support

• Helping women who drop-in or phone by providing resource information and referrals to other agencies.

• Providing front desk reception and giving assistance with other work as needed.

• Managing bookings for: workshops, legal advice clinics and one-on-one peer appointments. St. Stephen's Anglican Church– Calgary, AB 06/2017 – 03/2018 Refugee Resettlement Volunteer

• Placed newly arrived refugees in permanent housing, facilitate lease-signing including delivery of new and donated household items.

• Performed home visits, schedule health screenings and secure transportation.

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