Legal Assistant Business Analyst
Resume:
Martha D. Alexander
Tuscumbia, AL *5674
Employment
Withinergy, LLC, Co-Creator
Life coaching and general personal development in mind, body, and spirit
Website and blog (www.higher-self-improvement.com) maintenance, including writing all content, formatting and
updating content, extensive internet research, marketing, social media, creating products
Corrections Corporation of America, Nashville, TN Feb. 2004 to Nov. 2010
Administrative Coordinator, Inmate Programs
Worked with Legal department on new business contracts
Responsible for administrative tasks for three Directors and the Vice President of the department, including, but not limited to: Special events planning and execution, calendars, correspondence, working independently in projects in all components of Microsoft Office; liaison between Inmate Programs and other departments within the company as well as outside vendors and customers (heavy customer service)
Worked with Business Development, Proposal Development, and the Vice President of Inmate Programs in the research, compilation, writing, and editing of all new business responses to solicited and unsolicited proposals for the management and operation of correctional facilities, specifically in the areas of programming, e.g., education, faith-based programs, and substance abuse programs, from inception to completion
Traveled extensively for the department to correctional facilities, working with inmates and staff to promote inmate education and certification of Microsoft functions, among other software for increasing likelihood of obtaining jobs in “free world”
HCA The Healthcare Corporation, Nashville, TN. Jan. 2000 to Jan. 2004
Associate Business Analyst, IT&S
First-line technical phone support for all facilities.
Researched Help Desk calls to meet customer service goals for speedy and final resolution of issues
Demonstrated excellent communication skills, verbal and written; interacting with Corporate, facility and vendor personnel
Vanderbilt Law School, Nashville, TN. Feb. 1992 to Feb. 1999
Supervisor, Administrative Coordinator
Independently managed and coordinated all business activities and administrative office services relative to the publishing of the Law Review.
Supervised and assisted 60 individuals in the publishing of the Law Review from choosing articles to be published to editing, researching cites for accuracy, formatting and compiling entire issue (6 issues published a year)
Maintained 1300+ subscriber database including invoicing and distribution of issues
Monitored budget and subscription activity and summarized findings; also managed all accounting
Solely responsible for devising desktop publishing method for formatting issues prior to printing
Answered inquiries and resolved routine matters
Coordinated all planning phases of special projects, including symposia and writing competitions
Vanderbilt Law School, Nashville, TN. Aug. 1989 to Jan. 1992
Faculty Secretary III
Prepared class materials for distribution; transcribed class notes
Back-up Receptionist
Maintained 3 professors’ calendars, files, and made travel arrangements
Assisted in planning and implementation of committee work; typed dictation from meetings
Inputted, edited and proofread complex manuscripts; generated tables of contents and
indices from footnotes
Researched issues in law library as requested; verified citations, etc.
Assisted professors in all aspects of their private legal work
Education
1986 Belmont University, Nashville, TN, Bachelor of Arts, Communications
1989 Southeastern Paralegal Institute, Nashville, TN, ABA Legal Assistant Certification
1974-1981 Harpeth Hall School, Nashville, TN
Special Skills
Proficient in all Microsoft Office Suite Components; Some experience with Mac
Typing, 80 wpm
Google savvy, SEO optimization knowledge
Special Passions
Gardening, songwriting, personal development/spirituality. metalsmithing, dachshunds, historic architecture/preservation, antiquing, helping people
References Available upon request
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