Illinois University Travel Agent

MICHAEL HOLMES

SR OPERATIONS AND IT MANAGER

************@*****.*** 612-***-****

MOST PROUD OF

Bluestem Brands startup after

liquidation by Federated

Department Stores.

PROFILE

20+ years Director level management experience with 5 years as owner/operator of a new business. Extensive experience in startup environments with an emphasis on meeting hard deliverable dates while managing to strict capital and expense budgets. SKILLS

LEADERSHIP

MANAGEMENT

CAPITAL AND EXPENSE

BUDGET MANAGEMENT

TEAM BUILDING

PROJECT DELIVERY TO

HARD DATES

CROSS FUNCTIONAL TEAM

LEADERSHIP

EXPERIENCE

Expedia Cruises – Owner 2015 – 2019. Consultant 2019 2015 - current

Purchased the franchise rights to the West Nashville area for this retail travel agency. As owner I was responsible for all aspects of the startup. Securing retail space and negotiating lease terms. Setting up suppliers and establishing business process in compliance with Corporate and local/state/federal regulations. Staffing, marketing, sales, customer service, finance, and systems. Sold this business in October 2019 and remain on as a consultant and travel agent. $0.00 sales to $1MM during time as owner.

QBS – Quality Business Solutions

2011 – 2015

Technical recruiting and consulting for this independent technology consulting firm. Bluestem Brands, Inc (formerly Fingerhut Direct

Marketing) – Sr Director Enterprise Software

Development and Integration

2001 – 2011

Member of the original team that resurrected the Fingerhut Brand and drove profitable sales growth from $0 to $1 + Billion.

Lead software development and integration functions Regular reporting to the Executive Committee

Responsible for $2MM Operating budget and $20MM Capital Investment budget with staff of 13 and 30+ contractors.

EDUCATION

B.S. in Economics

1983 - 1985

Northern Illinois University

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