Tracie Fink
Crownsville, MD *****
****************@*****.***
Willing to relocate to: Anne Arundel County, MD - Howard County, MD Work Experience
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Customer Service Associate
Express workforce - Columbia, MD
August 2021 to Present
● Customer Service Representative at a Trucking Company in Jessup.
● I performed pre-calling responsibilities such as, calling clients to schedule appointments for delivery of Mattress
● Constant contact with incoming and outgoing phone calls. I prepared schedule for the driver's deliveries Cashier
Giant - Annapolis, MD
October 2019 to August 2021
● Maintain a friendly and positive attitude with customers
● Responsible for the accuracy and efficiency of monetary transactions
● Works quickly and efficiently in a fast paced environment to ensure all responsibilities are met in timely manner
Customer Service Agent
Motor Vehicle Administration - Glen Burnie, MD
July 1997 to July 2018
● Responsible for making administrative decisions to clients with revoked license to determine if they would receive interlock or parole and probation
● Organized and submitted client paperwork and forms for reinstatement of license
● Created statement of cases for review by the administrative law judges
● Managed inbound and outbound customer service calls Professional House Cleaner
Self Employed - Glen Burnie, MD
January 1990 to June 1997
● Cleaned client’s homes
● Responsible for taking care of gardens and plant Medical Secretary Assistant
Dr. Lawrence Vidaver Private Practice - Glen Burnie, MD October 1986 to July 1989
● Responsible for setting up EKG machines for patients
● Ran lab work and send results to lab
● Called in prescription for patients to their local pharmacies
● Assisted with billing codes
● Scheduled patient appointments and answered all phone calls Education
Associates Degree in General Studies
Anne Arundel Community College
2000 to 2001
Associate's degree in Medical Secretary Assisting Villa Julie College
1984 to 1986
Skills
• Residential Cleaning
• Laboratory Experience
• Medical Scheduling
• Food Service
• Cashiering
• Cleaning Experience
Awards
20 years of service
March 2017
Performing exceptional customer service for 20 years.