Dental Receptionist Customer Service
Resume:
LYNDA GRISSOM
*****.*******@*****.***
Granbury Texas
Experienced medical office receptionist with over a decade of experience in working within clinical settings. Skilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointments. Strong administrative skills, including inventory management. SKILLS
● CPR Certified
● Proficient in Microsoft
● Excellent communication skills and attention to detail.
● Multi-Tasking, prioritizing, and time management skills
● Great customer service skills.
EDUCATION
TARRANT COUNTY COLLEGE
1996 Associates Degree in Applied Science
EXPERIENCE
Dr. Thomas Granbury Texas
Medical and Dental Receptionist 2012 – 2017
Scheduling of appointments, registering of new patients.
● Professionally and courteously verified appointment times with patients.
● Sent out reminder cards to patients weekly.
● Managed a multi-line phone system and pleasantly greeted all patients.
● Verified patients' eligibility and claims status with insurance agencies.
● Prepared necessary paperwork, collected payments and sent out proper billing.
● Submit insurance claims and dispersed payments.
● Treat all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
● Granbury Dental Center Dr. Buske Granbury Texas
● Medical and Dental Receptionist 2005 – 2012
Scheduling of appointments, registering of new patients.
● Professionally and courteously verified appointment times with patients.
● Sent out reminder cards to patients weekly.
● Managed a multi-line phone system and pleasantly greeted all patients.
● Verified patients' eligibility and claims status with insurance agencies.
● Prepared necessary paperwork, collected payments and sent out proper billing.
● Submit insurance claims and dispersed payments.
● Treat all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
● Patient Advocate
● GI and Associates Dr. Howard Monsour Granbury
● Nurse Assistant 2004 – 2005
● Professionally and courteously verified and set appointments, tests and surgeries with patients.
● Checked Temperature and vital signs of each patient and documented them.
● Efficiently insured the Dr. received all test results and notes prior to a patients visit.
● Patient Follow up.
● Patient Advocate.
● Treat all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
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