Customer Service Casino
Resume:
Las Vegas Nevada *****
*****-************@*****.***
STANOJA KOSTIC
OBJECTIVE
A Team member who works well as a Team Player. A person who is reliable, as well as, dependable with a proactive oriented demeanor. Knowledge of Housekeeping Procedures.
SKILLS & ABILITIES
Bi-Lingual, Adaptability, Communication, Conflict Resolution, Decision Making, Leadership, Problem Solving, Customer Service Oriented.
EXPERIENCE
Mandalay Bay Hotel & Casino
House Person/Runner
Start:04-14-2000 End:08-09-2015
Job Duties :
Walks all assigned floors at beginning, throughout the day and end of shift to collect trash, soiled linen and other items as assigned by management. Transports clean linen to the housekeeping storage rooms on the floors and refills the par stock of each floor. Collects soiled linen for laundering from housekeeping carts. Cleans rugs, carpets and upholstered furniture using a vacuum cleaner. Stripping guest rooms of linen and trash. Cleaning and maintain all mirrors and entrance doors. Cleaning and maintaining all employee washrooms, indoor, hallways and stairways, lobby Elevators. A houseman is responsible for the overall sanitation and maintenance of the assigned premises.
JW Marriot -1 Year Experience
Casino Porter-
On a Daily basis as a Porter my job duties would include cleaning restrooms, stocking up toilet supplies like soaps, toilet paper. Vacuum Casino Floor. Cleaning, hand cleaning trash, and litter, disinfecting areas when needed.
Continued- JW Marriot
Utility Porter – 6 Months Experience
Vacuum all carpet and fabric surfaces according to cleaning schedules.
Pan-sweep floors in assigned area. Clean and buff all marble surfaces in assigned areas when assigned to floor care.
Re-Stock Work Area.
Ride Share: Uber/Lyft
Start Date: 08-06-2017
End Date: 04-05-2022
Receive and follow passenger’s locations via the app as well as plan the best/shortest route to passenger’s destination safely.
Using Google maps to ensure safe routes are used to reach the passenger’s destination.
Confirm arrival time at the passenger’s destination and explore for the further destination.
Creating a relaxing atmosphere for clients while transferring them to their location.
Helping clients loading and unloading luggage.
Building a strong relationship with customers with a sense of urgency, kindness, and safety.
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