Administrative Secretary Document Specialist
Resume:
Cynthia Bermudez
Rochester, NY 14610
Objective: To acquire a position with an organization that will allow me to grow in experience and in leadership by using the knowledge I’ve obtained.
PROFESSIONAL EXPERIENCE
2020- 2021 HILL HAVEN
RECEPTIONIST
2018- 2020 HOSELTON TOYOTA
CASHIER, RECEPTIONIST
2016- 2018 HEATHER HEIGHTS OF PITTSFORD
RECEPTIONIST.
2011- 2012 ROCHESTER GENERAL HOSPITAL 1425 PORTLAND AVE
DOCUMENT SPECIALIST
2010-PRESENT ROCHESTER CITY SCHOOL DISTRICT 131 WEST BROAD ST
PARENT ADVOCATE/PARENTCONNECTXP COORDINATOR/ PARENT SERVICE REPRESENTATIVE.
CURRENT POSITION SERVE ALL SCHOOLS AND PARENTS WITH ASSISTANCE WITH ADVOCACY ALSO PROVIDED PARENT WITH REFERRALS TO DIFFERENT AGENCIES AND FAMILY COURT PROCEEDINGS INVOLVING MYSELF WITH DIFFERENT APPROCHES TO ASSITING FAMILIES WITH CSE EVALUATIONS MAKING SURE THEY WHERE AWARE OF ALL OPTIONS FOR PARENTS. ALSO CURRENTLY SERVING AS A PARENT CONNECTXP COORDINATOR
2007- 2010 Rochester City School District, John Marshall High School, Attendance Specialist.
Help students who have had issues attending school on a regular basis, and provide assistance to try to get them back to school. When going to school is not an option, I offer other alternatives to encourage them to continue their education. Also if any referrals needed for uniforms or clothing would provide with referral. In the case that the household had other needs example: DSS,RGE,FOOD or Furniture referral they were also provided.
2005-2006 Rochester City School District, Transportation Department-Clerk III
Answered telephone with appropriate office protocol, solved customer problems, responded to routine inquiries and determined when supervisory input was needed. Interfaced with contractors, school, and parents. Prepared and typed simple correspondence independently. Handled incoming and outgoing mail - sorting and collating materials for mailing
2003-2004 Aldi’s Corporation, Cashier
Facilitated customer flow throughout the store, made sure their purchases were expedited in a timely manner.
2001-2002 Urology Associates, Secretary
Provided all clinical aspects in the office. Facilitated patient flow and made sure all appointments were scheduled at end of visit
1998-2001Via Health/Rochester General Hospital, Medical Secretary, Technician for the Outpatient Clinic, The Twig Medical Associates and the Eye Clinic
Provided all clerical aspects for the outpatient department, Twig and the eye clinic as well as to facilitate patient’s flow through scheduling appointments, effective handling of telephone calls and expediting the registration and payment process (accounts receivable, payable and insurance processing). Developed and maintained monthly doctor schedules. Collected and sorted encounter forms by dates of service to ensure 100% accuracy and that data entry was completed within the hospitals time limit. Reviewed each encounter form to verify insurance and Medicaid transmittal tapes and office charges for appropriate departmental charges. Participated, prioritized and completed projects assigned by the Director of Nursing and Doctors within the department
1997-1998Quadrangular Medical Center Caguas, PR, Medical Secretary
Greeted patients. Medical Technician Experience; EKG’s, vital signs, answered phones and made specialty appointments for patients.
EDUCATION
GAUTIER BENITEZ HIGH SCHOOL
Caguas Skill Center - Administrative Secretary
Instituto de Banca - Computer Program
Computer skills:
Word Perfect
Microsoft Word Medent Plus Chancery Microsoft Outlook Solarity Software
Microsoft Excel IDX Software Soltrac
References Furnished Upon Request
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